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Frequently Asked Questions


What is Queensland Tech?
Queensland Tech is a website development organisation which helps new businesses get online. We also offer web hosting, domains, marketing, SEO, and anything else to get your business running online. Queensland Tech's website is at https://queenslandtech.com.au/

What is the primary focus of Queensland Tech?
Queensland Tech primarily focuses on assisting businesses with their online development, including website building and online marketing. We provide reliable and affordable services to businesses of all types, with a strong emphasis on website management and delivering excellent service at reasonable prices.

What is Queensland Tech's mission?
Queensland Tech's mission is to create numerous satisfied customers by providing reliable and affordable services. We strive to contribute to the success of businesses by offering high-quality solutions and exceeding customer expectations.

Who are Queensland Tech's target clients?
Queensland Tech works closely with businesses in the commercial and industrial sectors, serving both B2C and B2B portfolios. We cater to businesses of all types and sizes, offering their services to startups as well as established companies. Our goal is to ensure client satisfaction and exceed expectations with the results delivered.

What support do you offer?
Just call or email us for instant support from our Australian team. https://queenslandtech.com.au/contact-us/

Where is Queensland Tech?
Queensland Tech is based in Queensland, Australia. HQ is in Hervey Bay. Contact us: https://queenslandtech.com.au/contact-us/

Where is Queensland Tech based?
Queensland Tech is based in Queensland, Australia. HQ is in Hervey Bay. Contact us: https://queenslandtech.com.au/contact-us/

What is Queensland Tech phone number?
You can ring our main number at 07 4306 0900. Contact us: https://queenslandtech.com.au/contact-us/

Whats your phone number?
You can ring our main number at 07 4306 0900. Contact us: https://queenslandtech.com.au/contact-us/

What is an ABN?
Australian Business Number : An Australian Business Number (ABN) is a unique 11-digit identifier that is assigned to businesses and other entities operating in Australia

What is Queensland Tech ABN?
ABN: 58 196 482 040

When was Queensland Tech established?
Queensland Tech was established in 2015.

What does Queensland Tech do?
We are an Australian organisation that mainly helps businesses in building their website, making sure it runs probably, and helping with updates. We also provide online marketing and seo, and other services related to their online presence.

How can Queensland Tech help me?
Queensland Tech can provide you with free consultation and point you to the best service solutions for your needs

Do you sell computers?
We dont sell computers directly, but can help you get the best computers through our recommendations.

What is web hosting?
Every website runs on a computer, ie. the computer hosts the website. These computers run 24/7 on the internet and are known as Web hosting servers. More info: https://queenslandtech.com.au/website-hosting/

What is web hosting?
Web hosting is a service that provides the infrastructure for websites to be accessed on the internet. The files and data that make up a website are stored on a web server. This server is connected to the internet and can serve the website to anyone who wants to access it. More info: https://queenslandtech.com.au/website-hosting/

Why do I need web hosting?
If you want a website, you need a web host. There are different types, but if you want your website under your control then you need to rent or buy your own web host. More info: https://queenslandtech.com.au/website-hosting/

What types of web hosting are available?
There are many types, but our standard shared hosting package works for 99% of businesses. More info: https://queenslandtech.com.au/types-of-web-hosting/

Where are your servers based?
All our servers are in Australia, mostly in Syndey

Website Management?
Queensland Tech can take care of you. Help build your website, take care of any difficulties, and make the process as painless as possible. More information: https://queenslandtech.com.au/website/

What services do you offer?
Website design, website build, website management, website hosting, domain management, online marketing, SEO, and some information technology

How do I access my cpanel?
We would normally email you your cpanel login details when your cpanel was setup. If you have lost these details, please contact us as to obtain access.

Do you provide FTP access?
All our web servers have the ability for FTP access. You can setup the FTP credentials using the cpanel, or contact us for help with this.

Can you help setup my website?
Yes. Queensland Tech main service is setting up websites for businesses. We are experts at building websites. We can help you every step of the way, from design to running your website successfully. Give us call: https://queenslandtech.com.au/contact-us/

Can you help setup my email?
Yes. Queensland Tech can help get your email sorted. Give us call: https://queenslandtech.com.au/contact-us/

Can I modify which PHP extensions my host uses?
Yes, our cpanel gives you access to over 100 php extensions and you can modify its configuration options too.

Can I change my php configuration options?
Yes, using our cpanel, you can modify around 50 different php configuration options.

How many email addresses does your cpanel support?
You can have an unlimited amount of email address our cpanels, however, you are restricted to the amount of storage space. The amount of space depends on the storage hosting package you have.

Does your cpanel support email forwarding?
Yes, on our cpanel, you can forward an unlimited amount of email address, or forward the whole domain.

Does your cpanel support spam control?
Yes, on our cpanel, you can set your spam levels and create your own blacklist or whitelists.

Does your web hosting include a firewall?
Yes, we have extra hardware and software firewall protection included for free

Can I upgrade or downgrade my web hosting plan?
Our hosting plans can be upgraded and downgraded at a click of button!

How much web hosting space do you offer?
Most our customers use our 5GB hosting plan, but can offer hosts up to 100GB. more info: https://queenslandtech.com.au/website-hosting/

How do I transfer my website to you?
There are different ways depending how your website is currently stored. Easiest way is to contact us and let us take care of the transfer for you. https://queenslandtech.com.au/contact-us/

Can I host multiple websites on one hosting account?
Yes, unlimited amount of websites per host with us; you dont pay per website, you generally pay for the storage space that is required. more info: https://queenslandtech.com.au/types-of-web-hosting/

Which versions of PHP do you support?
Most versions, including PHP8, PHP7 and PHP5. more info: https://queenslandtech.com.au/website-hosting/

What are each of the versions you support?
Our cpanel supports php v5.1, v5.2, v5.3, v5.4, v5.5, v5.6, v7.0, v7.1, v7.2, v7.3, v7.4, v8.0, v8.1, v8.2 more info: https://queenslandtech.com.au/website-hosting/

What features come with your web hosting?
Unlimited connected Domains and subdomains. Unlimited data Bandwidth. Free SSL Certificates. Unlimited MySQL Databases. Unlimited FTP access. cPanel access, FTP and SSH. PHP & MySQL. DNS control. Cron jobs. Backup. Very reliable. firewall protection. Phone & email Australian support

Does your hosting include FTP access?
All our hosting plans come with unlimited free FTP access. You can setup multiple users if desired

Can I host a WordPress website on your web hosting plan?
Yes, our hosting plans are ideal for WordPress. more info: https://queenslandtech.com.au/website-hosting/

How often do you backup?
All our customers websites are backed up every hour of every day.

What factors should I consider when choosing a web hosting provider?
There are many factors. We recommend web hosting in the country is the same country your target audience is, and check that the provider includes all the other necessary tools to get the result you need.

How do I set up my website with web hosting?
First you need to setup your web host, then you can setup your website. Give us call for some help. https://queenslandtech.com.au/contact-us/

What is website uptime
Uptime is how long your website has been running consistently. Our servers commonly run for 99.99% of the time.

How do I transfer my website to a new web hosting provider?
It depends on the website, but you will likely first need to create a website backup. We can help you with this. https://queenslandtech.com.au/contact-us/

How do I improve my website’s performance?
We only use fast web hosting servers, so you may want to take advantage of that. But slow websites can mean there is some backend performance issues that needs to be fix. We can help you with this. https://queenslandtech.com.au/contact-us/

What are the essential security features to look for in a web hosting provider?
There are many recommended features, but a good reliable service which also has backups, SSL certificates and supports PHP and mySQL is a good start. more info: https://queenslandtech.com.au/types-of-web-hosting/

Can I host an e-commerce website on any web hosting plan?
Yes, certainly, and we can help you setup your e-commerce website. more info https://queenslandtech.com.au/ecommerce-shop/

How can I manage my website files and databases with web hosting?
This is typically done using a cpanel. A cpanel will give you direct access to your files and databases.

What kind of customer support should I expect from a web hosting provider?
Most providers will refer you to their forum pages. Queensland Tech is different, real people pick up the phone and guide you for free.

How often should I back up my website data with my web hosting provider?
Recommend at least once a week, but all websites hosted with us are automatically backed up every hour. more info: https://queenslandtech.com.au/website-hosting/

How do I choose the right amount of storage for my website?
Recommend starting small. Upgrading to larger storage is easy.

What is a domain name?
A domain name is the unique address that identifies a website on the internet, also known as a URL. Domain name normally ends in a .com, .org, or .net, but there are many others.

What is a domain registrar?
A domain registrar is an organisation responsible for managing and registering domain names on behalf of individuals or businesses. They facilitate the process of domain registration, renewal, and management, ensuring that unique domain names are assigned to specific individuals or organisations on the internet.

How do I register a domain name?
You can register by first looking up the price of the domain you're interesting in using this page: https://queenslandtech.com.au/domain-names/, or just by giving us a call or sending us an email.

How do I renew my domain name registration?
Just let our team know you wish to renewal. Either contact us or use this form queenslandtech.com.au/domain-renew/

How do I know when to renew my domain name?
Reminder emails are sent by us before the renewal is due, but note that its very common for scammers also send these types of reminder emails.

What is domain parking?
A Parked Domain is a registered domain without any Web hosting or other services attached to it. Most registrars allow you to point the domain to a dummy web page. When visitors type the address of a domain that has been 'parked', they will see a placeholder web page. This page usually simply says that the domain is not currently in use, or may include a 'Coming Soon' message.

How do I dispute a .au domain name?
Submit a domain complaint to the .auDA https://www.auda.org.au/au-domain-names/complaints-and-disputes/submit-complaint.

Information on .au domain names Dispute Resolution Policy
.au domain policy can be found here: https://assets.auda.org.au/a/2023-06/audrp_overview_2.0_20230601.pdf.

What is UDRP?
UDRP stands for Uniform Domain-Name Dispute-Resolution Policy — is a set of rules that shows how domain name disputes should be settled. This scheme involves all generic top-level domains (gTLDs).

How many characters can a domain name have?
Depends on the type of domain, but most domains are restricted to a maximum of 63 characters.

How do I register a domain name?
To register a domain name, just contact us or start by checking domain prices on our website https://queenslandtech.com.au/domain-names/

How long can I register a domain name for?
Depending on the type of domain name, domain names can be registered for a period ranging from 1 to 10 years.

How long can I register a .au domain name for?
.au domains can be registered for a period ranging from 1 to 5 years.

How long can I register a .com.au domain name for?
.au domains can be registered for a period ranging from 1 to 5 years.

How long can I register a .org.au domain name for?
.au domains can be registered for a period ranging from 1 to 5 years.

How long can I register a .com domain name for?
.au domains can be registered for a period ranging from 1 to 10 years.

How long can I register a .net domain name for?
.au domains can be registered for a period ranging from 1 to 10 years.

How long can I register a .org domain name for?
.au domains can be registered for a period ranging from 1 to 10 years.

Can I transfer my domain name to another registrar?
With us, domains names can be transferred in and out free of charge, unlike most other domain providers.

What is domain name expiration?
Domain name expiration refers to the date when a registered domain name expires, you can request to renewal your domain before this happens.

Can I change my domain name after registration?
It is possible to change a domain name of a website but generally not recommended. It's similar to moving a shop from one town in to another smaller town.

What is a subdomain?
A subdomain is a part of a larger domain. It allows you to create separate sections or subdivisions within your main domain. 'example.com' could have subdomains 'blog.example.com' or 'shop.example.com'.

Can I create subdomains?
You can have an unlimited amount of subdomains with any of our hosting plans. more info: https://queenslandtech.com.au/website-hosting/

What is domain privacy protection?
Domain privacy protection, also known as WHOIS privacy, is a service we offer to shield your personal contact information from the public.

What are premium domain names?
Premium domain names are highly sought-after domain names that are usually already registered and are sold at a higher price than regular domain names.

Can I buy a domain name that is already taken?
Only if the current owner of the domain is willing to sell it to you.

Is it necessary to have a domain name to get web hosting?
Not neccessary, but your website will get a lot more visitors if it has its own domain name.

How much does it cost to build a website?
The cost of building a website can vary widely depending on various factors such as the complexity of the design, the number of pages, functionality requirements. Give a call for a quotation https://queenslandtech.com.au/contact-us/

How long does it take to build a website?
The time required to build a website depends on the scope and complexity of the project, on average about 2 to 3 weeks. Simple websites with a few pages can be completed in a matter of days, while larger and more intricate websites may take several weeks.

What information do you need from me to start building a website?
To get started, our website designer will typically ask about your business and your goals. You should think about the information you want to publish, images/videos you like to use, and general branding and colours to be used.

Do I need to have a domain name and hosting before hiring a web designer?
No, if fact we recommend talking to our web designer before buying anything.

Can I update and maintain the website myself after it's built?
Yes, our websites are built using WordPress, which has a content management system (CMS) that allows you to easily update and maintain your websites without extensive technical knowledge.

Will my website be mobile-friendly and responsive?
Yes, all our websites we build are mobile-friendly and responsive. This is important as most visitors are now mobile users.

Can you integrate social media into my website?
Yes, our web designers are experienced in integrating social media platforms into websites. We can incorporate social media sharing buttons and embedded feeds etc.

How can I track the performance of my website?
Setting up analytics tools, such as Google Analytics, will allow you to track and measure various performance metrics. You can add this, or we can do this for you.

What ongoing support or maintenance do you provide after the website is launched?
We offer full support ongoing support. Such as requests for additional backups, security updates, software updates, bug fixes, and other technical support.

What is WordPress hosting?
It is a server that is able to host WordPress websites. All our web hosts are WordPress compatible. More info here: https://queenslandtech.com.au/wordpress-hosting/

Can you optimise my website for search engines (SEO)?
Yes, all our websites are built with on-page SEO included.

What is pay-per-click (PPC) advertising?
PPC advertising is a model where advertisers pay a fee each time their ad is clicked. It typically involves bidding on keywords relevant to their target audience, and the ads appear on search engine results pages or websites. Google Ads is currently the most popular PPC platform.

What role does mobile marketing play in online marketing?
Mobile marketing plays a crucial role in online marketing due to the widespread use of smartphones and tablets. It involves optimising websites and advertising campaigns for mobile devices, creating mobile apps, and leveraging mobile-specific channels such as SMS marketing.

What is online marketing?
Online marketing refers to the promotion and advertising of products, services, or brands using various digital channels such as websites, search engines, social media, email, and online advertising platforms. It encompasses a wide range of strategies and techniques aimed at reaching and engaging a targeted audience online. More information here: https://queenslandtech.com.au/online-marketing/

What services does Queensland Tech offer?
Queensland Tech offers a complete range of professional business website development services, including website management, design, website building, and online digital marketing strategies including SEO. We specialise in keeping websites up-to-date, offering technical support, and providing online marketing strategies to help businesses increase sales and establish a strong online presence. We ensure our clients are using the best online resources, with reliable server hardware and industry-standard protocols through partnerships with wholesale suppliers.

What pricing approach does Queensland Tech follow?
Queensland Tech does not follow high pricing trends, but charging only for the services utilised and the actual time spent on projects. We believe in fairness and do not charge for anything that does not incur costs. Expert advice and consultations are provided free of charge, and our team is easily accessible via phone or email. Queensland Tech is dedicated to working closely with clients and making their requirements a reality.

What does Queensland Tech include in their website development package?
Queensland Tech's website development package includes a complete solution to get your business online, future-proof and easy-to-maintain websites, Google-friendly designs for improved search engine rankings, and mobile-friendly responsive designs.

Who develops the websites at Queensland Tech?
The websites at Queensland Tech are developed by their own professional website designers.

What additional services are included in Queensland Tech's website development package?
Queensland Tech's website development package includes SEO services by professional web developers, one year of business hosting and host setup, domain registration or transfer, and free user training for you to be able to maintain and update your website.

What are the key features of websites built by Queensland Tech?
Websites built by Queensland Tech are stunning, modern, professional, and responsive. They are developed to the client's specifications and designed to be user-friendly and easy to navigate.

What are the available TLDs for domain names?
Queensland Tech offers over 300 other TLDs for domain names.

How can Queensland Tech help in digital marketing?
Queensland Tech can help in boosting more visitors to your website through SEO, SEM, and various social media strategies. We have the tools to research, build your audience, and monitor the outcome.

What features are included in website management by Queensland Tech?
All new websites built with Queensland Tech automatically get one year of free hosting and support. We provide tools and training for you to add and update content directly to your website. The websites are built from the ground up using professional industry standard tools.

What features are included in website hosting by Queensland Tech?
Queensland Tech's webhosting includes unlimited domains and subdomains, unlimited bandwidth, unlimited MySQL databases, unlimited email accounts, unlimited FTP access, free SSL certificates, personal cPanel access, PHP and MySQL support, and more. It supports various content management systems like WordPress, Joomla, Drupal, Concrete, etc. More information here: https://queenslandtech.com.au/website-hosting/

How does Queensland Tech ensure website visibility through SEO?
Queensland Tech ensures that search engine optimisation (SEO) is built into all their new website builds, making sure your website is fully optimised for all search engines, including Google. We have SEO experts who handle the optimisation process.

What services does Queensland Tech offer for online storefronts?
Queensland Tech offers complete online solutions for creating your own online storefront. We provide fully future-proof and easy-to-maintain websites, Australian-based services from domains to webservers and customer service, Google-friendly designs, mobile-friendly responsive designs, and modern professional websites for both B2C and B2B businesses. More information here: https://queenslandtech.com.au/ecommerce-shop/

How is Queensland Tech's online storefront solution different from services like Shopify?
Queensland Tech's online storefront solution allows you to have your own online storefront without paying the high monthly prices of services like Shopify.

What are the benefits of Queensland Tech's online storefront solution?
The benefits of Queensland Tech's online storefront solution include future-proof and easy-to-maintain websites, scalability for growth, Australian-based services, Google-friendly and mobile-friendly designs, and the ability to sell products/services whether retail, wholesale, or through drop-shipping.

What is Queensland Tech's general storefront solution?
We generally build WooCommerce websites, because its the most flexible and cheapest solution for our clients to own and run. More information here: https://queenslandtech.com.au/ecommerce-shop/

What is the approach to SEO for online storefronts by Queensland Tech?
Queensland Tech provides SEO services by professional web developers to ensure that your online storefront gets seen by improving its ranking within search engines.

Does Queensland Tech provide user training for updating websites?
Yes, Queensland Tech offers user training to teach you how to update your website on your own.

What is Managed Hosting?
Managed hosting is a type of hosting service where the hosting provider takes care of server management and technical tasks on behalf of the website owner. It includes services such as server monitoring, security updates, backups, and performance optimisation.

What is shared hosting?
Shared hosting is where a single computer server is running multiple websites. Most websites are using shared hosting. more info: https://queenslandtech.com.au/types-of-web-hosting/

What is shared hosting and its characteristics?
In shared hosting, your website is hosted on a server alongside many other websites. Shared hosting is the most popular type of web hosting. There is usually a 'fair use' policy in place to prevent deliberate overloading of the server, which could impact other websites. However, some servers may already be overloaded, so it's important to choose a provider with fast-loading websites. If your site is slow to load, then consider trying our web hosting. More information here: https://queenslandtech.com.au/website-hosting/

What is cloud hosting?
Cloud hosting is very similar to shared hosting but managed by a network of computers, so usually less flexiable.

What is cloud hosting and how does it differ from shared hosting?
Cloud hosting is similar to shared hosting, but it offers better performance and reliability. In cloud hosting, your website is hosted on a network of computers that monitor your website, provide backups, and can copy your site to other servers for seamless operation. Generally, in cloud hosting their shouldnt be any single point of failure and good for high scalability

What is WordPress hosting and what are its advantages?
WordPress hosting is a type of hosting specifically designed for WordPress users. Our hosting is WordPress compatible. You get all the features of WordPress but with a lower hosting cost. More info: https://queenslandtech.com.au/wordpress-hosting/

What is a virtual host?
A virtual host is a method of hosting multiple websites on a single web server. It allows different domain names to be associated with different website content, providing the illusion of hosting multiple independent websites.

What is VPS Hosting?
VPS hosting, or Virtual Private Server hosting, is a type of web hosting where a physical server is divided into multiple virtual servers. Each virtual server operates independently and provides dedicated resources, allowing greater control and scalability compared to shared hosting.

What is VPS hosting and how does it work?
VPS (Virtual Private Server) hosting is a step up from shared hosting, offering more resources at a higher cost. With VPS hosting, you have access to a virtual server that appears as if you have a whole server to yourself. However, it is an illusion, as there are typically multiple VPS hosts running on a single physical server. This type of hosting allows you to run different types of websites and services on a single VPS. While VPS hosting used to be popular, cloud services now offer similar capabilities at a lower cost.

What is dedicated hosting?
Dedicated hosting, is where you have complete dedicated control over a physical server, and you can choose what websites to run on it. This is the most expensive form of web hosting.

What is dedicated hosting and what is its purpose?
Dedicated hosting involves having a full computer server dedicated to your website or websites. It is a more advanced and expensive option, typically costing around $1000 per month. With dedicated hosting, you have complete control and can host multiple types of websites on the server. However, it requires advanced knowledge of website functioning and server management. Setting up a firewall is also necessary, as dedicated servers connected directly to the internet are often targeted by attacks.

What is colocation hosting and how does it work?
Colocation hosting involves setting up your own dedicated server and then entrusting a hosting provider to manage its internet connection and power. Hosting providers typically have faster and more reliable connections than regular business connections. They would also have backup connections and power to ensure continuous online presence. If you choose to run your dedicated server at home or a business location, you must have a robust infrastructure to keep it powered, cool, and connected to the internet.

What features does Queensland Tech's business grade website hosting offer?
Queensland Tech's business grade website hosting offers unlimited bandwidth, very reliable fast hosting, support for WordPress, Joomla, Drupal, and Concrete5, personal cPanel access, Australian servers, hardware firewall protection, and support for PHP8, PHP7, and PHP5. More information here: https://queenslandtech.com.au/website-hosting/

What are the included features with Queensland Tech's website hosting?
Queensland Tech's website hosting includes unlimited connected domains and subdomains, unlimited data bandwidth, unlimited MySQL databases, unlimited email accounts (space restricted), unlimited FTP access, free SSL certificates, personal cPanel access, PHP, MySQL, Zend, SourceGuardian, and IonCube support, full DNS editing, email hosting and forwarding options, and compatibility with content management systems like WordPress, Joomla, Drupal, and Concrete5. More information here: https://queenslandtech.com.au/website-hosting/

What is the content care service provided by Queensland Tech?
The content care service is an optional extra that includes regular checks on your website throughout the year, ensuring pages are loading correctly, making minor adjustments if necessary, WordPress updates, plugin updates, security checks, and optimisation processes. more info: https://queenslandtech.com.au/website-hosting/#contentcare

Do you support WordPress?
Yes, Queensland Tech's servers support WordPress, and we also provide WordPress support.

What is a data centre?
A data center is a facility that houses a large number of computer servers, storage systems, and networking equipment. It provides a controlled environment with high levels of security, power supply, cooling, and connectivity to ensure the reliable and efficient operation of the infrastructure that stores, processes, and distributes data for various purposes.

What is the data centre infrastructure used by Queensland Tech?
Queensland Tech has partnered with an Australian wholesale data centre in Syndey. An infrastructure based on Dell servers, securely housed in the NextDC enterprise data centre. They have a fully redundant Brocade-powered network, N+1 redundancy on power, cooling, and critical systems to UTI Tier III standard, renewable power, a 4.5 NABERS rating (M1), and fast connectivity with peering to various networks.

Where are the client servers located for Queensland Tech's hosting?
All client servers for Queensland Tech's hosting run in the secure NextDC Data Centres in Macquarie Park, Sydney.

What security measures are in place at Queensland Tech's data centre?
The data centre is secured with multi-layered authentication systems, including biometric fingerprint and anti-cloning identification cards. They have 24/7 onsite security staff, an extensive CCTV network, DDoS mitigation hardware protection, inert gas fire suppression systems, and ISO 27001:2013, ISO 9001:2015, and ISO 14001:2015 certifications.

What is Apache?
Apache refers to the Apache HTTP Server, which is an open-source web server software widely used to deliver websites and web applications over the internet. It is one of the most popular and widely adopted types of web servers in the world and used by Queensland Tech.

What is PHP?
PHP, or Hypertext Preprocessor, is a widely-used server-side scripting language primarily used for web development. It enables the creation of dynamic web pages by embedding PHP code within HTML, allowing for the generation of dynamic content, database connectivity, and interaction with web servers.

what servers do PHP typically run on?
PHP can run on a variety of servers, including Apache HTTP Server, Nginx, Microsoft Internet Information Services (IIS), and LiteSpeed. These servers provide the necessary environment and support for executing PHP scripts and serving PHP-based web applications.

What is ColdFusion?
ColdFusion is a server-side programming language developed by Adobe Systems. It enables developers to create dynamic websites and web applications by integrating server-side code with a backend database. ColdFusion uses its own programming language called CFML (ColdFusion Markup Language) and is known for its ease of use and ability to handle complex tasks efficiently.

Does Queensland Tech support ColdFusion?
Queensland Tech currently doesn't have any servers which support ColdFusion. Although its an easy dynamic flexible language that is easy to program, it's generally expensive to run. We primarily support PHP.

What is Rust?
Rust is a modern systems programming language known for its focus on safety, performance, and concurrency. It was developed by Mozilla and is designed to provide low-level control similar to C and C++, but with strong memory safety guarantees, making it less prone to common programming errors like null pointer dereferences and data races. Rust's borrow checker enforces strict rules to prevent data races at compile-time, making it a powerful language for building safe and efficient software, particularly in systems programming and performance-critical applications.

Does Queensland Tech support Rust?
Queensland Tech currently doesn't have any servers which support rust. We primarily support PHP.

What is Ruby?
Ruby is a dynamic, high-level, and object-oriented programming language known for its simplicity and productivity. It was created in the mid-1990s by Yukihiro Matsumoto ('Matz') in Japan. Ruby is often used for web development, scripting, and building various applications due to its elegant syntax and focus on developer happiness.

Does Queensland Tech support Ruby?
Queensland Tech servers do support Ruby, although our primarily support is PHP.

What is Python?
Python is a high-level interpreted programming language known for its versatility. It was created by Guido van Rossum and first released in 1991. Python's design philosophy emphasises code readability and its syntax allows programmers to express concepts in fewer lines of code compared to other programming languages. It has a large standard library and a thriving community, making it a popular choice for a wide range of applications, data analysis, artificial intelligence, automation, and more.

Does Queensland Tech support Python?
Queensland Tech PHP servers does also support Python scripts.

What kind of web servers does Queensland Tech use?
Queensland Tech mostly uses LiteSpeed web servers running PHP. With PHP usually running WordPress.

How does PHP work with Apache?
PHP runs web servers such as Apache. Apache processes incoming requests for PHP files, passes them to the PHP interpreter, which executes the PHP code, generates HTML content, and sends it back to the Apache server for delivery to the client's web browser.

Why should I use WordPress?
There are several reasons to use WordPress:

1. Popularity: Around 40% of all websites have been built with WordPress.
2. Flexibility: It makes building web content quicker without the need to learn code and provides an extensive marketplace of plugins for easy integration of additional code.
3. SEO Friendly: WordPress is SEO aware and helps build the correct meta information for search engines.
4. Standards: WordPress follows standard codes, including accessibility, RSS, and pingbacks.
5. Responsiveness: Content automatically adjusts to suit the device being displayed on.
6. Security: Your website is secure as long as you avoid installing unsecure plugins.
7. Optimisation: WordPress helps build websites that load quickly.
8. Pricing: The WordPress software itself is free, but hosting services are not.

Why does Queensland Tech recommend running WordPress on their hosting?
Queensland Tech recommends running WordPress on their hosting because it combines the best website building software with the best hosting platform, all at a fraction of the cost compared to other providers.

Is WordPress compatible with other brands' 3rd party code?
Yes, WordPress interfaces easily with other brands' 3rd party code, allowing users to incorporate additional code through a large marketplace of plugins.

Why should I use WordPress with Queensland Tech?
There are several reasons to use WordPress with Queensland Tech:

1. Advanced Technology: Queensland Tech uses the latest Apache, cPanel, and PHP software installed on fast server hardware with SSD storage. This ensures fast and responsive websites with reliable uninterrupted power supply.
2. Speed: Switching to Queensland Tech will result in a noticeable difference in speed compared to other hosting providers.
3. Feature-Rich Inclusions: Each hosting plan allows unlimited domains with unlimited bandwidth. You have control over your websites through your personal cPanel. The hosting also includes access to databases, free SSL, email accounts, DNS editing, and more. Dedicated firewalls provide extra security.
4. Low Pricing: Queensland Tech offers consistent low prices that you won't find elsewhere.
5. Free Backup: All services come with free file backup included.
6. Best Support: Queensland Tech provides support from real people in Australia who can help you get things done.
7. Extra Premium Support: For additional peace of mind, Queensland Tech offers bundled website maintenance services.

What technology does Queensland Tech use for their WordPress hosting?
Queensland Tech utilises the latest Apache, cPanel, and PHP software on fast server hardware with SSD storage. The web servers are protected by a dedicated firewall and backed by reliable uninterrupted power supply to ensure quick and responsive websites.

What are the inclusions of Queensland Tech's WordPress hosting?
The inclusions of Queensland Tech's WordPress hosting include:

1. Unlimited domains with unlimited bandwidth
2. Personal cPanel for website control
3. Access to databases
4. Free SSL
5. Email accounts
6. DNS editing
7. Extra security with dedicated firewalls

These features provide a comprehensive hosting solution for WordPress websites.

What support options are available with Queensland Tech's WordPress hosting?
With Queensland Tech's WordPress hosting, you can benefit from our best support. We have a team of real people in Australia who can assist you with your hosting needs. Additionally, we offer extra premium support for those who want additional peace of mind. This support ensures that you can get the help you need to maintain and optimise your WordPress website.

What is the Contact Form 7 plugin used for?
Contact Form 7, developed by Takayuki Miyoshi, enables you to build forms that can be emailed to you. It provides a flexible and customisable form builder for WordPress websites.

What is the Contact Form CFDB7 plugin used for?
Contact Form CFDB7, created by Arshid, is a useful plugin for storing the data submitted through Contact Form 7. It allows you to save and manage contact form data in a database.

What is the Email Encoder plugin used for?
The Email Encoder plugin, developed by Ironikus, is used to help prevent spam when displaying email addresses on your website. It encodes the email addresses to protect them from being harvested by spammers.

What is the Yoast SEO plugin used for?
Yoast SEO, created by Team Yoast, is a free plugin that helps improve the search engine optimisation (SEO) of your WordPress website. It provides tools and features to optimise your website's content for better visibility in search engines.

What is the Stop Generating Unnecessary Thumbnails plugin used for?
The Stop Generating Unnecessary Thumbnails plugin, developed by codexpert, is designed to reclaim storage space by preventing WordPress from generating unnecessary image thumbnails. It helps optimise your media library and reduce the storage usage of your website.

What is the Duplicate Post Page Menu & Custom Post Type plugin used for?
The Duplicate Post Page Menu & Custom Post Type plugin, created by Inqsys Technology, allows you to easily create copies of pages on your WordPress website. It simplifies the process of duplicating and replicating content.

What is the All In One WP Security plugin used for?
The All In One WP Security plugin, developed by Tips and Tricks HQ, Peter Petreski, Ruhul, and Ivy, is a free security plugin for WordPress. It adds additional security measures to your website and provides various features to protect against common threats and vulnerabilities.

What is the WooCommerce PDF Invoices & Packing Slips plugin used for?
The WooCommerce PDF Invoices & Packing Slips plugin, created by Ewout Fernhout, allows you to generate, print, and email PDF invoices and packing slips for WooCommerce orders. It provides professional-looking invoices and packing slips for your e-commerce store.

What is the AddressFinder plugin used for?
The AddressFinder plugin, developed by Abletech, is a Woocommerce address finder plugin that autocompletes addresses in New Zealand and Australia. It enhances the user experience by simplifying the address input process during checkout.

What is the WP Control plugin used for?
The WP Crontrol plugin, created by John Blackbourn, provides a user interface to view and manage the WP-Cron system in WordPress. It allows you to monitor and control the scheduled tasks and cron jobs of your website.

What PHP version is currently used?
The default PHP version used is PHP 7.4, but you can easily switch your hosting to any of the PHP versions.

Which extensions are switched on for PHP 7.4?
The following extensions are switched on for PHP 7.4: bcmath, bz2, calendar, core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ioncube_loader, json, libxml, mbstring, mcrypt, mysqlnd, nd_mysqli, nd_pdo_mysql, opcache, openssl, pcntl, pdo, pcre, pdo_sqlite, phar, posix, readline, reflection, session, shmop, simplexml, soap, sockets, spl, sqlite3, standard, tidy, timezonedb, tokenizer, uploadprogress, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib.

Which extensions are required for WordPress to work?
WordPress requires the following extensions to work: mysqli and json. Additionally, the xml extension is also recommended.

Which additional extensions are ideal to have for WordPress?
For optimal performance, it is recommended to have the following extensions: gmagick, mbstring, mysqli, soap, sockets, xmlreader, xmlrpc, xmlwriter, xsl, and zip.

What is ICANN?
The Internet Corporation for Assigned Names and Numbers (ICANN) is the central organisation that serves as the global coordinator for many of the domain names and IP addresses on the Internet such as .com .net and .org.

What is auDA?
auDA stands for 'Australian Domain Name Administrator.' It is the regulatory body responsible for managing and overseeing the .au domain space in Australia.

What services does Queensland Tech offer for domain names?
Queensland Tech offers a wide range of services for domain names, including free domain transfers, free domain parking, free DNS hosting, renewal reminders, URL and email forwarding, highly secure services such as auLOCKDOWN, WHOIS Privacy Opt-In, and DNSSEC, and dedicated Australian servers. More information available here: https://queenslandtech.com.au/domain-names/

What are some advantages of registering a domain with Queensland Tech?
When you register a domain with Queensland Tech, you can benefit from many of the free domain services such as transfers, free domain parking, free DNS hosting, URL and email forwarding options and free renewal reminders. We have a wide range of domain extensions to choose from, all at very cheap prices.

What are the requirements for registering a .COM.AU or .NET.AU domain?
To register a .COM.AU or .NET.AU domain, you must meet one of the following criteria: be an Australian sole trader, partnership, or registered company; trade under a registered business name in any Australian State or Territory; be a foreign company licensed to trade in Australia; be an owner or applican't of an Australian Registered Trade Mark; or be an association incorporated in any Australian State or Territory.

What are the requirements for registering a .ORG.AU or .ASN.AU domain?
To register a .ORG.AU or .ASN.AU domain, you must be a non-commercial organisation. The eligibility criteria include being an Australian incorporated association, an Australian political party, an Australian Trade Union or organisation under the Workplace Relations Act 1966, or an Australian sporting or special interest club.

What are the requirements for registering a .ID or .AU domain?
To register a .ID or .AU domain, the registrant must either be an Australian citizen, an Australian resident, or have a registration period of 1-5 years.

What are the requirements for registering a .AU domain?
To register a .AU domain, registrants must have a verified connection to Australia. The domain is open to organisations, groups, or individuals, and registration can be done for a period of 1-5 years.

What are the registration requirements for .NZ, .CO.NZ, .NET.NZ, and .ORG.NZ domains?
The .NZ, .CO.NZ, .NET.NZ, and .ORG.NZ domains can be registered by anyone as they are unmoderated. The domain names can have 3-63 characters and can be registered for a period of 1-10 years. The allowed characters are a-z and 0-9, and no special characters are allowed. The .ORG.NZ domain is specifically for not-for-profit organisations, the .CO.NZ domain is for commercial organisations, and the .NET.NZ domain is for internet services.

What are the registration requirements for .AC.NZ and .SCHOOLNZ domains?
The .AC.NZ and .SCHOOLNZ domains are intended for schools, educational, and related organisations. These domains can be registered for a period of 1-10 years. No domain certificate is required for registration.

What are the registration requirements for .GEN.NZ, .GEEK.NZ, .KIWI.NZ, and .MAORI.NZ domains?
The .GEN.NZ, .GEEK.NZ, .KIWI.NZ, and .MAORI.NZ domains are unmoderated domains that can be registered by individuals, groups, or organisations. These domains can be registered for a period of 1-10 years.

What are the registration requirements for .COM, .NET, .ORG, and .BIZ domains?
The .COM, .NET, .ORG, and .BIZ domains are unmoderated domains, and anyone can register them. These domain names cannot exceed 67 characters. The .INFO and .BIZ domains must have at least 3 characters, excluding the .INFO and .BIZ extensions. Other domain names cannot exceed 22 characters, excluding the extension. These domains can be registered for a period of 1-10 years. The allowed characters are a-z, 0-9, and a dash (-). The .COM domain is commonly used for commercial or personal sites, the .NET domain is recommended for companies involved in internet infrastructure, the .ORG domain is recommended for not-for-profit organisations, and the .BIZ domain is restricted to commercial and business purposes.

What are the registration requirements for .INFO, .ME, .MOBI, .NAME, .TV, .XXX, and .PW domains?
The .INFO, .ME, .MOBI, .NAME, .TV, .XXX, and .PW domains are unmoderated domains that can be registered by anyone. Most of these domains have a character limit of 3 to 67 characters. The domain names are not case sensitive and can only contain the characters a-z, 0-9, or a dash (-). The .MOBI domain is mainly used for websites designed for mobile devices, the .TV domain is commonly used in the television industry, the .NAME domain is for registering your website in your personal name, and the .INFO domain is used for information websites.

What are the registration requirements for generic domains like .AGENCY, .ART, .AUTO, .BLOG, .CARE, .GOLF, .HEALTH, .MARKET, etc.?
There are hundreds of new extensions available for generic domains, and most of them are unmoderated domains. These domains are suitable for individuals, groups, or organisations. The specific registration requirements may vary depending on the extension. Pricing starts from $29 AUD.

How can Queensland Tech help in recovering a lost domain name?
Queensland Tech can help in recovering a lost domain name. If you have lost access to your domain due to a forgotten password or any other reason, you can enter the domain name and your details on our online form, and we will assist you in the recovery process. More information here: https://queenslandtech.com.au/recover-domain-name/

How can I recover access to my .au domain name?
With Australian domain names, you can recover your domain by going to the auda (Australian Domain Name Administrator) website at https://pw.auda.org.au/

Can Queensland Tech help if I have purchased a domain name but don't know how to use it?
Yes, Queensland Tech can help if you have purchased a domain name but don't know how to use it. We can assist you in reconnecting and transferring the domain to their platform. Once on their platform, you can easily manage your domain name for free and add services like a website and email accounts.

Is there a fee for transferring domains or hosting with Queensland Tech?
No, there is no fee for transferring domains or hosting with Queensland Tech. Unlike most other providers, We don't charge anything for transferring domains or hosting, whether it's in or out. More information here: https://queenslandtech.com.au/transfers/

How long does the domain transfer process take?
The duration of the domain transfer process depends on the internet protocol and the type of domain you have. Some domains can be transferred instantly, while others may take around 3 days or even up to 5 days to complete the transfer. More information here: https://queenslandtech.com.au/transfers/

Will there be any downtime during the domain transfer?
No, there won't be any downtime during the domain transfer. Queensland Tech manages the transfer process in a way that ensures you experience zero downtime, ensuring a seamless transition to our services.

Why do clients choose to transfer to Queensland Tech?
Clients choose to transfer to Queensland Tech for several reasons. One of the main reasons is our competitive pricing, which is often cheaper than other providers. Additionally, clients appreciate the better technical support they receive from Queensland Tech, making the transfer a beneficial choice for them.

What is a EPP?
Extensible Provisioning Protocol which is an alpha-numeric code required which is required to transfer a domain from one registrar to another registrar. EPP Code is also known as a Domain Password, or Authorisation Key Or Transfer Secret Key.

What is a domain password?
A domain password has multiple meanings. It can mean a network password for a Windows domain or a password for domain name, otherwise known as a EPP.

What is a domain authorisation code?
The Authorisation Code is the Registry Key of the Domain Name, also known as EPP, which is required if you want to transfer your Domain Name to another Registrar.

How to obtain the domain authorisation code?
You will need to contact the registrar for that domain name, or maybe obtained using a login that the registrar already provided.

What is the process for transferring a .com.au domain?
Transferring a .com.au domain is completely free. Queensland Tech requires your domain (EPP) password to initiate the transfer. After the registered email address verification, the transfer usually takes about 3 days. It's important to note that the domain renewal dates remain unchanged during the transfer process. More information here: https://queenslandtech.com.au/transfers/

How does the transfer process work for .com and .net domains?
For transferring .com and .net domains, Queensland Tech requires your domain (EPP) password. As part of the transfer process, a domain renewal is part of the transfer process of these types of domain names.

What are the requirements for transferring a .uk domain?
To transfer a .uk domain, you need to unlock your domain and set the domain tag (IPS TAG) to 'SYNERGY-AU'. Once these steps are completed, Queensland Tech can initiate the transfer process. This applies to domains such as .co.uk, org.uk, me.uk, .net.uk, .gov.uk, and so on.

How do I renewal a domain name?
Queensland Tech will send you an automatted email when your domain name is coming up for renewal. Just respond to this, or contact us to request your domain to be renewed.

How can I transfer a domain name?
1. Obtain the authorisation code: Login or contact your current domain registrar and request the domain password/EPP
2. Provide the new registrar and provide them with the necessary information, including the domain name and authorisation code
3. You will receive an automated email asking for confirmation of the transfer
4. The transfer process can take anywhere from a few hours to several days. Once completed, your domain will be under the management of your new registrar.

How to transfer a domain from Crazy Domains?
To transfer a domain from Crazy Domains, follow these steps:
1. Login into your crazy domains account (https://www.crazydomains.com.au/login/domain-name-login/).
2. Select the 'Domains' icon near the top to get a list of domains you have.
3. Click on the domain name.
4. Click on the (3 lines) menu bar and select 'Registry Key'.
5. Copy the Password and email it to us.

How can I transfer a domain from Oz Hosting?
To transfer a domain from Oz Hosting, please note the following:
- Oz You can login into your Oz hosting control panel (https://my.ozhosting.com/).
- However, they do not have an automated procedure for transferring domains out.
- If it's a .com/.co.uk domain, you will need to raise a support ticket.
- .au domains have to be transferred through auda.org.au. Melbourne IT is their registrar, and you might be able to log in and do it via their console.

How can I transfer a domain from webcentral?
To transfer a domain from Webcentral, follow these steps:
1. First, login to your webcentral account here theconsole.webcentral.au
2. On your overview page, find the domain name you like transfer, and select 'Manage'
3. This should bring you to the Dashboard, under the Settings heading select 'Domain Name'
4. Now you should be seeing the Domain information, where it says 'Domain password', select 'show'
5. Copy the password, and email it to us.

What information is needed for transferring web hosting?
For transferring web hosting, Queensland Tech requires your cPanel username and password. We can transfer hosting servers with no downtime, and this service is provided free of charge. The details of the transfer process may vary depending on your current host provider. Typically, Queensland Tech prepares the current domain DNS, runs a backup of your website, and then uses that backup to re-build the website on the new host server. Once the website is successfully working on the new server, the DNS is changed to switch over the services.

What services does Queensland Tech provide for online marketing?
Queensland Tech provides a complete range of online marketing solutions, including graphic design, web development, social media advertising and some video & photography production. More information here: https://queenslandtech.com.au/online-marketing/

Can Queensland Tech build a website?
Yes, Queensland Tech has years of experience in building websites. We can create a great looking and fully functioning website for any business using professional tools. Most websites are built using WordPress for a responsive and up-to-date design. More information here: https://queenslandtech.com.au/website/

What is the importance of search engine optimisation (SEO)?
Search engine optimisation (SEO) is crucial for the success of a website. Queensland Tech includes SEO for free in our website builds to ensure that the site attracts the right visitors from search engines like Google. More information here: https://queenslandtech.com.au/search-engine-optimisation/

How can Queensland Tech help with social media marketing?
Queensland Tech has expertise in social media marketing and can help with brand awareness, conveying the right image, and utilising social media tools to drive visitors to your website. We can also assist with integrating social media into a comprehensive SEO strategy. More information here: https://queenslandtech.com.au/social-media-marketing/

Does Queensland Tech offer media production services?
Yes, Queensland Tech offers professional digital video services, including script writing, production, and editing. Whether it's for radio, TV, or online platforms, We have experience to deliver high-quality media productions. More information here: https://queenslandtech.com.au/media-production/

What are the benefits of using Queensland Tech's online marketing solutions?
Using Queensland Tech's online marketing solutions can generate new enquiries and get your phone ringing. With our expertise in various areas such as graphic design, web development, video production, and social media advertising, We can help you achieve a complete online marketing strategy. More information here: https://queenslandtech.com.au/online-marketing/

What type of websites does Queensland Tech build?
Queensland Tech builds professional internet websites using professional tools. Most of our websites are built using WordPress, which ensures a stunning responsive design that works well on all devices and is easy to update. More information here: https://queenslandtech.com.au/website/

What is included in Queensland Tech's website builds?
All website builds by Queensland Tech include search engine optimisation (SEO) for free. We ensure that your website attracts the right visitors from search engines like Google to maximise its effectiveness.

How can social media contribute to a good SEO strategy?
Social media has become an important part of a good SEO strategy. Queensland Tech can help you conceptualise strategies and bring them to life, ensuring that your social media pages are seen, liked, and shared, ultimately driving traffic to your website.

What digital video services does Queensland Tech offer?
Queensland Tech offers a full range of professional digital video services, including script writing, production, and editing. We have the expertise to create video content for various mediums such as radio, TV, and online platforms. More information here: https://queenslandtech.com.au/media-production/

How can I create effective online advertisements?
Before launching any online marketing, the business should consider what their end goals are, and what their target audience will be. They should note the demographics, and the geographical area the business services. Once we know who we are trying to target, we then choose the best marketing strategies as to meet those goals. more info: https://queenslandtech.com.au/online-marketing/

What is Influencer Marketing?
Influencer marketing is a strategy that involves collaborating with individuals who have a significan't online following, known as influencers. These influencers leverage their credibility and trust with their audience to create engaging content as to promote products, services, or brands, driving brand awareness and potentially influencing consumer purchasing decisions.

How can I use influencer marketing to benefit my business?
Influencer marketing is a relative new marketing method. It involves getting an celebratedly that is well known online, and reviewing or endorsing your service/product. You should pick a celebratedly that has a large target audience similar to your own requirements. These advertising arrangements are usually done by contacting them directly.

Why is SEO important for every website?
SEO is important for every website because Google's search engine uses its index to provide search results. Optimising your website's text and images helps Google determine its relevance and position in search results, which in turn drives traffic to your site. More information here: https://queenslandtech.com.au/search-engine-optimisation/

How can understanding Google's quirks help maximise website effectiveness?
Understanding Google's benchmarks, such as page loading speed, content security, and mobile compatibility, helps optimise your website. By meeting these criteria, you can improve your website's ranking in search results and convert visitors into sales.

What is the first step in Queensland Tech's recommended SEO plan?
The first step is to have a clear idea of your target audience and narrow your focus on specific types, demographics, and geographic locations. Avoid assuming a broad range and tailor your website to attract your desired audience.

What is the importance of creating a list of key-phrases for your website?
Creating a list of key-phrases that your clients would likely use to find you on Google is essential. These key-phrases can include your branding and the services you offer. We help optimise your website's content to attract visitors who search using those specific key-phrases.

Can Queensland Tech advise on the best key-phrases for a website?
Yes, Queensland Tech can provide advice on which key-phrases will likely work best for your website. We can your top list of key-phrases that you should be focused on to optimise your website's visibility and attract relevant visitors.

How can Queensland Tech help increase a website's ranking in Google's search results?
Queensland Tech can help tweak your website to bring in more visitors who search using the top 10 key-phrases identified. We can also implement strategies to increase your website's ranking, making it more preferred by Google compared to other websites in its index.

Does Queensland Tech offer monitoring and feedback for current SEO?
Yes, Queensland Tech can monitor your website's SEO performance and provide feedback and advice. We can offer insights into your current SEO practices and suggest improvements to enhance your website's visibility and effectiveness in search engine results.

What factors does Google consider when reviewing a website?
Google reviews various factors of a website, including page loading speed, content security, and correct rendering on both desktop and mobile devices. Websites that meet these benchmarks receive higher preference in Google's search engine results.

What is the goal of Queensland Tech's SEO plan?
The goal of Queensland Tech's SEO plan is to attract the right audience to your website by optimising its content and structure. By focusing on key-phrases, tweaking the website, and improving its ranking, the plan aims to increase traffic, conversions, and revenue for your business.

Why is it important to research your target audience before building a website?
Researching your target audience helps you understand their preferences and behaviour, allowing you to tailor your website's design, content, and SEO strategies accordingly. By catering to your audience's needs, you can attract the right visitors and increase the chances of converting them into customers.

What role does Google's index play in search results?
Google's index contains information about various websites, allowing it to provide instant search results. When someone performs a search, Google uses its own index to quickly retrieve the search results.

What services does Queensland Tech offer for Information & Communication Technology?
Queensland Tech provides a wide range of ICT help and services including setup of email, PC/Desktop/Surface/Laptop, server/NAS, and home entertainment systems. Can configure local and wide area networks, including network DHCP, DNS, domain, and NTP. We also offer network security services and virus removal. Queensland Tech ensures real-time data backup for PCs and servers. Additionally, We provide assistance with audio/video and VoIP setup, installations, and troubleshooting. More information here: https://queenslandtech.com.au/ict-services/

What are some of the services provided by Queensland Tech for ICT?
Queensland Tech offers a comprehensive range of ICT services. We provide solutions and setup for email, PC/Desktop/Surface/Laptop, server/NAS, and home entertainment systems. We have expertise in configuring both local and wide area networks, including network DHCP, DNS, domain, and NTP. Our services also encompass network security and virus removal. Queensland Tech ensures real-time data backup for PCs and servers and offers support for Skype audio/video. We can also help with VoIP setup, installations, and troubleshooting. More information here: https://queenslandtech.com.au/ict-services/

What ICT solutions does Queensland Tech offer?
Queensland Tech provides a wide range of ICT solutions. We offer assistance and setup for email solutions, PC/Desktop/Surface/Laptop setup, server/NAS setup, and home entertainment systems. Our expertise extends to configuring both local and wide area networks, including network DHCP, DNS, domain, and NTP. Queensland Tech also offers network security services and virus removal. We provide real-time data backup for PCs and servers and can assist with Skype audio/video help. We can also help with VoIP setup, installations, and troubleshooting. More information available here: https://queenslandtech.com.au/ict-services/

Can Queensland Tech assist with email setup?
Yes, Queensland Tech offers email solutions and setup services. We can help you set up your email accounts and ensure proper configuration for seamless communication. Whether it's for personal or business use, Queensland Tech has the expertise to assist with your email setup needs.

What kind of networks does Queensland Tech configure?
Queensland Tech specialises in configuring both local and wide area networks. We have experience in setting up and optimising network DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), domain, and NTP (Network Time Protocol). Whether you need assistance with your home network or a complex business network, Queensland Tech can provide the necessary support.

How does Queensland Tech ensure network security?
Network security is a priority for Queensland Tech. We offer services to enhance network security and ensure protection against potential threats. Our team can assist in implementing robust security measures, including firewalls, intrusion detection systems, and antivirus solutions. If you're facing any network security issues or need assistance with virus removal, Queensland Tech can provide the necessary support to safeguard your network.

Does Queensland Tech provide backup solutions for PCs and servers?
Yes, Queensland Tech offers real-time data backup solutions for both PCs and servers. We understand the importance of data protection and can help you set up reliable backup systems to ensure your important files and data are securely backed up. In the event of any data loss or system failure, Queensland Tech's backup solutions can help you restore your data and minimise downtime.

Can Queensland Tech assist with VoIP setup?
Yes, Queensland Tech specialises in VoIP (Voice over Internet Protocol) setup. Whether you need assistance with setting up VoIP for your home or business, Queensland Tech can provide the necessary support. Our team has experience in installing and troubleshooting VoIP systems, ensuring clear and reliable communication over the internet.

What kind of ICT help does Queensland Tech offer?
Queensland Tech offers a wide range of ICT help and services. We can assist with email solutions and setup, PC/Desktop/Surface/Laptop setup, server/NAS setup, and home entertainment systems. Our expertise extends to configuring both local and wide area networks, including network DHCP, DNS, domain, and NTP. Queensland Tech also provides network security services and virus removal. We offer real-time data backup for PCs and servers, as well as Skype audio/video help.

How can Queensland Tech help with home entertainment systems?
Queensland Tech provides assistance with home entertainment systems. Whether you need help setting up your audio and video equipment, troubleshooting issues with your entertainment system, or optimising the configuration for the best experience, Queensland Tech can assist you. We have the knowledge and expertise to ensure your home entertainment system is set up and functioning properly.

What solution does Queensland Tech offer for business data backup?
Queensland Tech offers a Business Data Cloud Backup solution that provides secure off-site backup space for your data. Our solution is easy and affordable, allowing you to securely back up your PC/Mac data. You can select specific folders to be backed up, and whenever a file is added or amended, an encrypted copy is sent in the background to Queensland Tech's private server. In case of computer failure or theft, Queensland Tech provides direct access to your backup files for easy restoration on any machine of your choice.

How does Queensland Tech ensure the security of the backup files?
Queensland Tech ensures the security of your backup files through their Private Local Secure off-site Servers. Your data is stored on their secure servers, which are located off-site to provide an additional layer of protection. This ensures that your backup files are safe and accessible whenever you need them.

Do I need any additional hardware for Queensland Tech's backup solution?
No, Queensland Tech's backup solution does not require any additional hardware. It is designed to be a hassle-free solution that works with your existing PC, Mac, or servers. With our software, you can easily set up and configure the backup process without the need for any additional hardware.

What are the benefits of Queensland Tech's Business Data Cloud Backup solution?
Queensland Tech's Business Data Cloud Backup solution offers several benefits, including quick and easy setup, private and secure off-site servers, no additional hardware requirements, and a set-and-forget approach. Once the backup is set up, you can simply let it run in the background, knowing that your data is being securely backed up off-site. This solution is compatible with PC, Mac, and servers, providing comprehensive data backup for your business needs.

Can Queensland Tech's backup solution restore previous versions of files?
Yes, Queensland Tech's backup solution keeps previous versions of your files. This means that even if you accidentally overwrite a file or need to access an older version, you can retrieve it from the backup. Having access to previous file versions provides added flexibility and peace of mind, ensuring that you can always recover the specific version you need.

Is the setup process for Queensland Tech's backup solution quick and easy?
Yes, Queensland Tech's backup solution offers a quick and easy setup process. With our software, you can easily configure the backup settings and select the folders you want to back up. Once the initial setup is complete, the backup process will run automatically in the background, ensuring that your data is continuously protected without requiring any manual intervention.

How does Queensland Tech provide access to backup files in case of computer failure or theft?
In the event of computer failure or theft, Queensland Tech provides direct access to your backup files. This means that you can easily retrieve your backed-up files and restore them to any machine of your choosing. This feature offers convenience and flexibility, allowing you to quickly recover your important data and continue working seamlessly.

What types of devices are compatible with Queensland Tech's backup solution?
Queensland Tech's backup solution is compatible with PC, Mac, and servers. Whether you need to back up your personal computer, a Mac device, or your business servers, our solution can accommodate your requirements. This flexibility ensures that you can protect your data across various devices and platforms.

Is Queensland Tech's backup solution a set-and-forget service?
Yes, Queensland Tech's backup solution is designed to be a set-and-forget service. Once you have set up the backup process and selected the folders to be backed up, you can rely on the automated system to handle the rest. The backup software will continuously monitor and back up any changes or additions to the selected folders, allowing you to focus on your work without worrying about data loss.

What does Queensland Tech's Business Data Cloud Backup solution offer for businesses?
Queensland Tech's Business Data Cloud Backup solution offers businesses a reliable and affordable way to protect your valuable data. With features such as quick and easy setup, private and secure off-site servers, compatibility with PC, Mac, and servers, and the ability to restore previous versions of files, businesses can ensure the safety and accessibility of their data. The solution provides peace of mind, knowing that important business data is securely backed up and readily available when needed.

What is a firewall?
A firewall is a network security device or software that monitors and controls incoming and outgoing network traffic based on predetermined security rules. It acts as a barrier between internal networks and the external internet, filtering and blocking potentially malicious or unauthorised access attempts while allowing legitimate communication to pass through, thus enhancing the overall security of a network.

What is XSS?
XSS, or Cross-Site Scripting, is a type of security vulnerability commonly found in web applications. It occurs when an attacker injects malicious scripts into a trusted website, which are then executed by users' browsers, potentially allowing the attacker to steal sensitive information, perform unauthorised actions, or distribute malware.

What is a virus?
A computer virus is a malicious computer program that replicates itself and causing harm to the system's performance, data, and security. It is designed to spread and execute unauthorised actions, potentially compromising the stability and integrity of the affected computer.

What is malware?
Malware, short for malicious software, is a broad term used to describe any type of software intentionally designed to harm, exploit, or compromise computer systems, networks, or devices. It encompasses various forms of malicious programs, including viruses, worms, Trojans, ransomware, and spyware, with the intent of causing damage, stealing data, or gaining unauthorised access.

What is a trojan?
A trojan is a type of malicious software that disguises itself as a legitimate program to deceive users into executing it. Once activated, it performs unauthorised actions, such as stealing data, providing remote access to the attacker, or damaging the system, without the user's knowledge or consent.

What is spyware?
Spyware is a type of malicious software that secretly collects information about a user's activities without their knowledge or consent. It is designed to monitor online behaviour, track keystrokes, capture sensitive information, and transmit it to third parties, often for malicious purposes such as identity theft or unauthorised surveillance.

What is adware?
Adware is a type of software that displays unwanted advertisements to users, typically in the form of pop-up windows or banners, often without their consent. Its primary purpose is to generate revenue for the developers by promoting products or services, but it can also negatively impact user experience and compromise privacy.

What is ransomware?
Ransomware is a type of malicious software that encrypts files on a victim's computer, making them inaccessible until a ransom is paid. It is designed to extort money from individuals or organisations by holding their data hostage, posing a significan't threat to data security and privacy.

What is a worm?
Worms are self-replicating malware that spread across networks without requiring user interaction or the need to attach themselves to a host program. They exploit vulnerabilities in computer systems to propagate rapidly, causing disruptions, consuming network resources, and potentially delivering payloads such as additional malware or destructive actions.

What is an exploit?
An exploit refers to a piece of code or technique that takes advantage of a vulnerability or weakness in software, hardware, or a system to gain unauthorised access, perform malicious actions, or bypass security measures. Exploits can lead to unauthorised control, data theft, or the execution of malicious payloads, posing significan't risks to the targeted system or network.

What is scareware?
Scareware is a type of malicious software that uses deceptive tactics, such as alarming pop-up messages or fake security alerts, to trick users into believing their computer is infected with malware or at risk. Its primary goal is to scare or intimidate users into purchasing unnecessary or fake security software, generating revenue for the attackers while providing no real protection or value.

What is a backdoor?
A backdoor is a hidden and unauthorised entry point into a computer system, application, or network that bypasses normal authentication mechanisms. It provides a secret means of access for attackers, enabling them to gain control, execute commands, or extract sensitive information without detection or proper authorisation.

What is a botnet?
A botnet is a network of compromised computers or devices that are under the control of a central command-and-control server. It is typically used by cybercriminals to carry out various malicious activities, such as launching distributed denial-of-service (DDoS) attacks, distributing spam or malware, or conducting large-scale coordinated attacks, leveraging the combined computing power of the compromised devices.

What is a rootkit?
A rootkit is a very stealthy and malicious software designed to hide the presence of malware or malicious activities on a compromised system. They typically modify or replace core operating system components to maintain unauthorised access, evade detection by security tools, and control the victim system without the user's knowledge or consent.

What is a keylogger?
A keylogger is a type of malicious software that secretly records and captures keystrokes made by a user on a computer or mobile device. It is designed to monitor and collect sensitive information, such as passwords, credit card numbers, or other confidential data, which can then be used for unauthorised purposes such as identity theft or unauthorised access.

What is a Cybersecurity
Cybersecurity refers to the practice of protecting computer systems, networks, and data from digital attacks, unauthorized access, and other potential cyber threats. It involves various security measures, technologies, and protocols as to safeguard information, confidentiality, integrity, and other digital assets.

Can my website be hacked?
WordPress websites are vulnerable to two types of attacks. A hacker guessing your login password, or if you've installed a plugin that was made by a hacker. Websites can unknowingly facilitate viruses, and they often do not directly affect the website but hijack the web server CPU to execute their own scripts, resulting in a slow website.

Where to find Domain status
Domain Status, Look up the availbility and status of any domain name: https://tools.queenslandtech.com.au/domain-status.php

Where to find Your IP
Your IP, Check your IP address: https://tools.queenslandtech.com.au/myip.php

Where to find Domain TLDs
Domain TLDs, Find information on any TLD: https://tools.queenslandtech.com.au/tld-domain-info.php

Where to find Domain DNS
Domain DNS, Look up all dns entries on a domain: https://tools.queenslandtech.com.au/dns.php

Where to find DNS Propagation checker
DNS Propagation, Check on how well the DNS has propagated: https://tools.queenslandtech.com.au/dns-propagation.php

Where to Ping a host
Ping a host, Ping a host name or IP address: https://tools.queenslandtech.com.au/ping.php

Where to find Domain Statuses
Domain Statuses, Find the status on a list of domain names: https://tools.queenslandtech.com.au/domains-available.php

Where to do an ASN lookup
ASN lookup, Resolve IP to ASN: https://tools.queenslandtech.com.au/asn-lookup.php

Where to do an ABN lookup
ABN lookup, Lookup an ABN number: https://tools.queenslandtech.com.au/abn-lookup.php

Where to find Whois information
Who is, Whois information: https://tools.queenslandtech.com.au/whois.php

Where to do a Trace route
Trace route, Trace route to a host: https://tools.queenslandtech.com.au/traceroute.php

Where to Test HTTP server
Test HTTP server, Checks a HTTP connection: https://tools.queenslandtech.com.au/test-http.php

Where to Dump HTTP output
Dump HTTP output, Raw output from a HTTP connection: https://tools.queenslandtech.com.au/test-httpdump.php

Where to test FTP to a host
FTP to a host, Check an FTP connection: https://tools.queenslandtech.com.au/test-ftp.php

Where to find Emails checker
Emails checker, Check multiple email addresses.: https://tools.queenslandtech.com.au/emails-checker.php

Where to find a Email checker
Email checker, Check if an email address can accept mail.: https://tools.queenslandtech.com.au/email-checker.php

Where to find a Email blacklist checker
Email blacklist checker, Check mail server and spam lists: https://tools.queenslandtech.com.au/email-server-blacklist.php

Where to Test SMTP
Test SMTP, Tests an SMTP connection: https://tools.queenslandtech.com.au/test-smtp.php

Where to Test IMAP
Test IMAP, Tests an IMAP connection: https://tools.queenslandtech.com.au/test-imap.php

Where to Test POP3
Test POP3, Tests an POP3 connection: https://tools.queenslandtech.com.au/test-pop3.php

Where to find a Time checker
Time checker, Check the current time!.: https://tools.queenslandtech.com.au/time.php

Where to find a NTP checker
NTP checker, Test various NTP servers.: https://tools.queenslandtech.com.au/test-ntp.php

Where to find a GEO location checker
GEO location checker, Check if your device is GEO location enabled.: https://tools.queenslandtech.com.au/mylocation.php

Where to find a Speed test
Speed test, Test your download speed: https://tools.queenslandtech.com.au/speed-test.php

Where to find a QR code creator
QR code creator, Create a QR code from a URL: https://tools.queenslandtech.com.au/qr-code.php

Where to Unban your IP
Unban your IP, Unban your IP from servers: https://tools.queenslandtech.com.au/unban.php

Where to Convert SSL certificates
Convert certs, For IIS servers: https://tools.queenslandtech.com.au/certs.php

Where to find a Backlink generator
Backlink generator: https://tools.queenslandtech.com.au/backlink-generator.php

Where to find a File Dump
File Dump, Hex dump a file: https://tools.queenslandtech.com.au/file-dump.php

Where to find a Virus check
Virus check, Check file for possible virus: https://tools.queenslandtech.com.au/virus-check.php

Where to Remove EXIF data
Remove EXIF data, Removal of EXIF data from jpegs: https://tools.queenslandtech.com.au/remove-exif.php

Where to Truncate a file
File Truncate, Remove any zero padding in a file: https://tools.queenslandtech.com.au/file-truncate.php

Where to download a Dummy file
Dummy file, Download blank file of custom size: https://tools.queenslandtech.com.au/download-size.php

Where to do an anonymous Google search
Google, geo neutral anonymous Google search: https://tools.queenslandtech.com.au/google.php

Where to find AI
AI, Query Artificial Intelligence: https://tools.queenslandtech.com.au/ai.php

Where to find QT Search
QT Search, Search QT tools: https://tools.queenslandtech.com.au/search.php

Where to find IP subnet calculator
IP subnet calculator, Help calculate IP ranges: https://tools.queenslandtech.com.au/ipcalc.php

Where to find WordPress password hasher
WordPress pass hash, Generates password hash: https://tools.queenslandtech.com.au/wordpresspass.php

Where to find calculate Primary numbers
Primary numbers, Find the two multiple primes: https://tools.queenslandtech.com.au/findprimes.php

How do viruses typically utilise infected websites for their own purposes?
Viruses that infect websites often utilise them for their own advertising purposes. They may display pop-ups or completely take over the website, using it as a platform to advertise or promote certain products or services. This can negatively impact the website's performance and user experience.

What measures does Queensland Tech offer to address website infections and unauthorised logins?
Queensland Tech has created their own security plugin. This plugin monitors for failed login attempts and locks out any user who appears to be trying to hack the website. By using this free security plugin, website owners can significantly reduce the risk of an unauthorised logins and also report the abuse.

What is the purpose of Queensland Tech's security plugin for WordPress?
The purpose of Queensland Tech's security plugin for WordPress is to prevent unauthorised logins and protect websites from hacking attempts. It monitors failed login attempts and enforces lockouts for suspicious users, thereby enhancing the overall security of WordPress-based websites.

What type of activity can viruses on websites disguise to appear normal?
Viruses on websites can disguise their activities to appear normal, particularly when an administrator logs in. Despite their presence, They may make the website appear normal to avoid detection. This highlights the importance of implementing security measures and using plugins like the one offered by Queensland Tech to detect and address such hidden threats.

How can Queensland Tech's security plugin help protect websites?
Queensland Tech's security plugin can help protect websites by monitoring failed login attempts and taking action against suspicious users. By enforcing lockouts, the plugin prevents unauthorised access and reduces the risk of hacking attempts. It provides an additional layer of security for WordPress websites, helping to safeguard them from potential threats.

What is the focus of Queensland Tech's security solutions?
Queensland Tech's security solutions focus on fixing and securing websites. We offer expertise in addressing website infections caused by insecure plugins and provide tools such as their security plugin to enhance protection against unauthorised access and hacking attempts.

What is the purpose of Queensland Tech's security plugin?
The purpose of Queensland Tech's security plugin is to enhance website security by preventing unauthorised logins and detecting potential hacking attempts. It serves as a proactive measure to protect websites from malicious activities and ensure the safety of website visitors and administrators.

How can Queensland Tech help businesses with their website security?
Queensland Tech can help businesses with their website security by offering expertise and solutions to address common issues such as website infections. We provide tools like their security plugin, which can monitor login attempts and protect against unauthorised access. By leveraging their expertise, businesses can enhance the security of their websites and protect their online presence.

What risks can insecure plugins pose to business websites?
Insecure plugins added by developers can pose risks to business websites. The website can unknowingly facilitate viruses that hijack the web server CPU and execute their own scripts, leading to a slow website. These viruses may use the website for their own advertising purposes or even take complete control of the website. It is crucial for businesses to address the issue of insecure plugins to ensure the security and performance of their websites.

What types of SSL certificates does Queensland Tech offer?
Queensland Tech offers a range of SSL certificates, including top-end certificates at affordable prices. We provide free SSL certificates for customers using our servers. More information available here: https://queenslandtech.com.au/ssl-certificates/

Do Queensland Tech customers receive free SSL certificates?
Yes, Queensland Tech provides free SSL certificates to our customers. If you have a website hosted with Queensland Tech, SSL certificates are included at no additional cost, offering added security and encryption for your website.

What level of encryption does Queensland Tech offer with their SSL certificates?
Queensland Tech offers RSA 4096 bit encryption for our SSL certificates. This high level of encryption ensures secure communication between the website and its users. It is suitable for various industries, including government and military applications that require robust security measures.

What types of servers does Queensland Tech install SSL certificates on?
Queensland Tech is experienced in installing SSL certificates on various server platforms, including cPanel, Synology servers, and IIS servers. Regardless of the server type you use, we can assist in the installation and configuration of SSL certificates to ensure your website's security and compliance with HTTPS standards.

Is email hosting included with web hosting
Yes, email hosting is included on all our web hosting plans. You can have unlimited amount of mailboxes! more info: https://queenslandtech.com.au/email-hosting/

What email packages do you offer?
Email hosting comes with all our standard web hosting plans. Most of our businesses use this. But we are also able to offer Microsoft 365 email accounts too. more info: https://queenslandtech.com.au/email-hosting/

How secure is your email hosting?
Our web hosts come with free spam and virus protection. More info: https://queenslandtech.com.au/email-hosting/

My mailbox says its full
There are a number of possible reasons for this, but usually because you have too many large file attachments within your emails. More info on how to resolve this can be found here: https://queenslandtech.com.au/fix-mailbox-full/

Do you offer email forwarding?
Your emails can be forwarded to a number of other email addresses for free.

Do you offer webmail?
Yes, our standard email hosting service also comes with webmail.

Does your email service have black lists and white lists?
Yes, your email hosting comes with an area where you can specify your own white/black listed email address.

What are your mail size limits?
Email attachments are usually limited to a maximum of 30MB. Our email systems have a 50MB limit.

Do you support SPF records?
Yes, full SPF DNS records and also DKIM too. more info: https://queenslandtech.com.au/email-hosting/

What email server address do I use?
It can depend what kind of email your using. Assuming its from your host server, then its usually: mail.yourdomain.com, and for outgoing use: smtp.yourdomain.com

What email server ports do I use?
for IMAP, use port 993; for pop3, use port 995; for SMTP, use port 465, and make sure that SSL/TLS is enabled.

What kind of mailboxes do you host?
IMAP/POP3 mailboxes comes free with your web host. Microsoft office 365 mail is also available through our subscription service.

What IMAP port should I use?
We use port 993. Also makes sure you have SSL/TLS and authentication enable.

What SMTP port should I use?
We use port 465 for SMTP services. Also makes sure you have SSL/TLS and outgoing authentication enabled.

What features are included in Queensland Tech's email packages?
Queensland Tech's email packages include unlimited domains and subdomains, unlimited bandwidth, spam protection, full email hosting and forwarding options, full DNS editing on the domain (A, MX, TXT, etc.), automatic SPF and DKIM keys for improved email delivery, and reliable Australian servers. More information here: https://queenslandtech.com.au/email-hosting/

What support options are available for Queensland Tech's email hosting?
Queensland Tech provides phone and email support for our email hosting services. Our support team is based in Australia, ensuring prompt assistance and guidance for any email-related queries or issues you may have.

What is included in Queensland Tech's email hosting package?
Queensland Tech's email hosting package includes unlimited domains and subdomains, unlimited bandwidth, spam protection, full email hosting and forwarding options, full DNS editing capabilities, automatic SPF and DKIM keys for improved email delivery, and reliable hosting on Australian servers. More information here: https://queenslandtech.com.au/email-hosting/

What types of DNS editing options are available for email hosting?
Queensland Tech's email hosting provides full DNS editing capabilities for your domain. This includes options such as A records, MX records, TXT records, and more, allowing you to configure your domain's DNS settings to meet your specific email requirements.

What benefits does automatic SPF and DKIM keys provide for email delivery?
Automatic SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) keys are included in Queensland Tech's email hosting. These keys help authenticate and verify the email sender's identity, improving email deliverability and reducing the chances of your emails being marked as spam.

What kind of support does Queensland Tech offer for their email hosting services?
Queensland Tech provides both phone and email support for our email hosting services. Our support team is based in Australia, ensuring reliable and responsive assistance whenever you need help or have questions about your email hosting.

What features does Queensland Tech offer for email security?
Queensland Tech's email services provide comprehensive email security for small businesses. We can block spam and viruses, ensuring that you receive the emails you've been waiting for. Your spam levels can be adjusted according to your preferences. We also offer unique additional virus protection for catching new (zero day) viruses that are not yet known by regular anti-virus vendors. Queensland Tech actively collaborates with anti-virus vendors by sending them notifications about newly discovered viruses, contributing to the overall safety of the community.

What is a mailbox and where is it stored?
A mailbox is where all your inbox, folders (including sent and trash), and emails are stored. The mailbox is stored on your email provider's server. For example, if you're using Hotmail, your emails are stored on a Microsoft server, and if you're using Gmail, your emails are stored on a Google server. Every email and attachment within your mailbox occupies file space within the server.

Why does a mailbox become full?
A mailbox becomes full when it reaches its storage capacity. However, it's typically not the number of emails that fills up the mailbox but the size of email attachments. While emails themselves are usually small (1 to 2 kilobytes each), attachments, such as images and videos, take up much more space. Therefore, when a mailbox is full, it's often due to a large amount of email attachments rather than a large number of emails.

How can email providers increase your email storage limits?
We have the ability to allocate more storage space for your mailbox, however, this may cost you more in hosting charges.

How can I get rid of duplicate emails in Outlook?
If you have duplicate emails in Outlook, you can remove them by using a script specifically designed for this purpose. The script searches for duplicate emails and moves them to a new 'duplicate' folder. Once the duplicate emails are moved, you can easily delete the entire folder. The process of finding and moving duplicate emails may take up to 30 minutes, and a popup message will appear once it's completed.

What is the recommended size limit for Microsoft Outlook?
Microsoft Outlook has a recommended size limit of around 20GB for its data file. When the data file reaches approximately 50GB, Outlook may stop working completely and display the error message 'Outlook Data File has reached the Maximum Size.' If you encounter this error, it can be resolved by adjusting a registry value within Windows. A script called 'Outlook Store Increase' can assist in raising the limit easily.

What are the potential consequences of exceeding the recommended Outlook size limit?
Exceeding the recommended Outlook size limit, typically around 50GB, can lead to file storage corruptions. Although it's possible to raise the limit to higher numbers, it's generally not recommended. Going beyond 80GB often results in an increased risk of file storage corruptions, which can lead to data loss or other Outlook functionality issues.

What is Outlook Archive and how does it work?
Outlook Archive is a feature that allows you to manage your mailbox by moving older emails to a separate 'Archive' folder. By specifying a date, Outlook moves all emails before that date into the Archive folder. The unique aspect of this feature is that the emails stored in the Archive folder are saved in a separate file on your device rather than on the server. This helps alleviate storage problems while still providing easy access to your old emails.

How can I enable Outlook Archive in Outlook 2016 (PC)?
To enable Outlook Archive in Outlook 2016 (PC), follow these instructions:

1. Click on 'File' in the Outlook toolbar.
2. Go to 'Tools' and select 'Cleanup Tools'.
3. Click on 'Mailbox cleanup..' and then on the 'AutoArchive' button.
4. Return to the inbox, right-click on 'Inbox', and choose 'Properties'.
5. Select the 'AutoArchive' tab and enable the option to 'Archive items in this folder using the default settings'.
6. Click the 'Default Archive Settings' button and set it to run every 14 days.
7. Adjust the 'Clean out items older than' setting to 10 months.
8. Right-click on 'Sent Items' and select 'Properties'.
9. On the 'AutoArchive' tab, select 'Archive items in this folder using the default settings'.
10. Repeat steps 8 and 9 for other large folders you want to archive.

Note: If the archived emails are important, you can make a copy of the 'archive.pst' file, where the emails are stored, and save it elsewhere for backup purposes.

What are the typical size limits for email attachments?
The size limits for email attachments vary depending on the email provider and software. Here are some examples:

- Our standard hosting server has a limit of 50MB for both receiving and sending (52,428,800 bytes).
- Microsoft Outlook software can handle attachments up to 100MB, but it restricts adding attachments larger than 20MB (20,480,000 bytes).
- The Outlook email server has a maximum limit of 50MB (49,283,072 bytes).
- Windows Live Mail can handle attachments up to 50MB but is limited to 10MB per sent email.
- Gmail allows sending attachments up to 25MB and receiving attachments up to 50MB (157,286,400 byte receive limit).
- Ymail allows sending and receiving attachments up to 25MB (41,943,040 byte receive limit).
- Hotmail allows sending attachments up to 10MB (49,283,072 byte maximum).
- AOL allows sending and receiving attachments up to 25MB (41,943,040 byte limit).
- Protonmail allows sending and receiving attachments up to 25MB (36,480,000 byte limit).

For larger files, it's recommended to use cloud storage services designed for transferring large files, as email systems are not primarily designed to handle large attachments by themselves.

What is the recommended approach for transferring large files?
To transfer large files, it's best to utilise cloud storage services instead of relying solely on email attachments. Email systems are not specifically designed for handling large attachments efficiently. By using cloud storage services, you can upload the file to the cloud and share a download link with the recipient. This method is more reliable, efficient, and doesn't strain the email infrastructure or cause issues with attachment size limits.

What are some ways viruses can affect email hosts?
Viruses typically don't directly infect email hosts, but they can steal email login credentials to hijack Outlook and send unauthorised emails. These viruses may send a high volume of emails that won't appear in the sent items folder, but you may receive returned or undelivered messages in your inbox. More information here: https://queenslandtech.com.au/security-solutions/

What steps should be taken to resolve email infections?
To resolve email infections, it is recommended to first check your desktop machine for any viruses and then change your email password. By taking these measures, you can mitigate the risk of unauthorised access to your email account and prevent further spread of viruses.

What solution does Queensland Tech offer for cleaning up unwanted emails?
Queensland Tech offers world-class software that can quickly clean up your mailbox by removing harmful unwanted emails. This software employs a comprehensive virus checking system that scans every attachment in your inbox using 60 different anti-virus vendors, ensuring that only essential emails remain.

How does Queensland Tech's software handle emails identified as viruses?
If multiple anti-virus vendors identify an attachment as a virus, Queensland Tech's software moves the email to a designated 'Virus' folder, which the user can access and delete. This ensures that potentially harmful emails are isolated and provides an opportunity to remove them from the mailbox.

What is unique about Queensland Tech's software for cleaning up mailboxes?
Queensland Tech has developed exclusive software that cannot be sold due to anti-competitive advantage rules. This software efficiently cleans up mailboxes by removing harmful unwanted emails, employing a comprehensive virus checking system and offering the ability to isolate emails identified as viruses.

Why is it important to address the issue of viruses in your inbox?
Addressing the issue of viruses in your inbox is crucial because these viruses can breach your firewall and infect your PC. Once infected, these viruses can propagate by going through all your contacts and sending emails to them. This malware behaviour can severely disrupt businesses and cause significan't damage.

What is the challenge faced by many anti-virus software vendors regarding new viruses?
Many anti-virus vendors struggle to detect and remove new viruses that are getting through undetected. These new viruses no longer make exact copies of themselves but create modified copies, making it difficult for anti-virus software vendors to keep track of every new version of the same virus.

Does Queensland Tech offer email virus scannning?
Queensland Tech offers the ultimate inbox virus scanner that scans attachments within your inbox. It takes suspect files and sends them to be scanned by 60 different anti-virus vendors. If a small percentage of these vendors flag the file as a virus, the email containing the file is moved to a designated 'Virus' folder, contributing to teaching other anti-virus vendors to recognise the virus.

How does Queensland Tech's inbox virus scanner contribute to improving virus detection?
By scanning suspect files with 60 different anti-virus vendors, Queensland Tech's inbox virus scanner helps in identifying and isolating potential viruses. The process of moving emails to the 'Virus' folder educates other anti-virus vendors about the virus, contributing to the overall improvement of virus detection and protection.

What are the risks associated with receiving viruses in your inbox?
Receiving viruses in your inbox poses significan't risks as it can lead to unauthorised access, compromise sensitive information, and potentially bring businesses to a halt. Taking proactive measures to detect and remove viruses from your inbox is essential to ensure the security and smooth operation of your systems.

What is email spoofing?
Email spoofing is where someone sends from an email address which is the same as someone else. However we use methods which makes it difficult for others to spoof your email address. More information available here: https://queenslandtech.com.au/fix-email-spam/

What is phishing?
Phishing is pretending to be a real business when you're not. Phishing uses spoofing as to deliberately try to trick you and make you click on a link within the email. More information here: https://queenslandtech.com.au/fix-email-spam/

What is SPF
SPF stands for Sender Policy Framework. It is an email authentication method that helps prevent email spoofing and phishing. SPF allows the owner of a domain to specify which email servers are authorised to send emails on behalf of that domain. This helps in protecting the domain`s reputation and reducing the likelihood of emails being marked as spam. More information here: https://queenslandtech.com.au/fix-email-spam/

What is SPF (Sender Policy Framework) and how does it work?
SPF (Sender Policy Framework) is a mechanism used to authenticate the origin of emails. It relies on DNS records associated with the domain name. These records link the domain name to the correct servers and can specify which servers are authorised to send emails on behalf of the domain. When a receiving email system encounters an SPF record, it can look up the domain name of the sender's email address and verify if the server that sent the email is authorised to send emails for that domain. This helps prevent email spoofing and improves email security. More information here: https://queenslandtech.com.au/fix-email-spam/

What components are included in an SPF record?
An SPF record includes several components to define which servers are allowed or not allowed to send emails. Here is an example of an SPF record with an explanation of its components:

v=spf1 ip4:157.55.9.128/25 ip6: ip6:0:0:0:0:0:ffff:cc4f:c5d4 a mx include:spf.protection.outlook.com ptr:microsoft.com ~all

- v=spf1: This indicates that it is an SPF record.
- ip4:157.55.9.128/25: Specifies an accepted server email address range.
- ip6:0:0:0:0:0:ffff:cc4f:c5d4: Allows email from an IPv6 address.
- a: Accepts email from the website server.
- mx: Accepts email from the same place where we receive email.
- include:spf.protection.outlook.com: Includes the SPF records found at this address.
- ptr:microsoft.com: Includes the server with this domain name.
- ~all: This flag indicates what to do if none of the expected servers was listed. -all means ignore all other servers, while ~all means to probably ignore other servers.

What is DKIM?
DKIM stands for DomainKeys Identified Mail. It is an email authentication method that helps protect against email spoofing and phishing. DKIM allows the recipient`s email server to verify that the email has been sent by the domain it claims to be from, and that it has not been modified during transit. It uses cryptographic signatures to verify the authenticity of the email.

How does a DKIM work?
DKIM (Domain Keys Identified Mail) is a protocol that works in conjunction with SPF. It uses the domain DNS and publishes a certificate key within a subdomain called 'default._domainkey'. DKIM hides the signature within the headers of every email that is sent. When an email is received, the email server reads the signature and compares it to the domain key to determine if the domain authorises the email. DKIM helps verify the integrity and authenticity of emails, adding an extra layer of email authentication and security.

What components are included in a DKIM record?
A DKIM record includes the following components:

v=DKIM1; k=rsa; p=MIIBIjANBgkqhkizG9w0BAQEFAAOCAQ8AMIzIBCgKCAQEzA3QIAXhjpriqQOJmq2k1z3B7Zqd

- v=DKIM1: This indicates that it is a DKIM record (version 1).
- k=rsa: Specifies the type of certificate being used (in this case, RSA).
- p=MIIBIjANBgkqhkizG9w0BAQEFAAOCAQ8AMIzIBCgKCAQEzA3QIAXhjpriqQOJmq2k1z3B7Zqd: Represents the public key used for DKIM verification. This key is published within the DNS in the 'default._domainkey' subdomain.

What is DMARC?
DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email authentication protocol that helps prevent email spoofing and phishing attacks. It allows email senders to specify policies for email authentication, provides feedback on the email delivery status, and helps protect the reputation of the domain by enforcing strict email authentication practices.

How does DMARC work?
DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an additional layer of email authentication that works on top of SPF and DKIM. It is stored in the DNS, specifically in the '_dmarc' subdomain. DMARC instructs receiving email servers on what to do when an email fails SPF or DKIM tests. It can specify actions such as quarantining, rejecting, or taking no action on failed emails. Additionally, DMARC allows the domain owner to specify an email address to receive reports about unauthorised emails received from their domain. DMARC enhances email security and helps prevent email phishing and spoofing attacks.

What components are included in a DMARC record?
A DMARC record includes the following components:

v=DMARC1; p=quarantine; adkim=s; aspf=s; rua=mailto:

- v=DMARC1: This indicates that it is a DMARC record (version 1).
- p=quarantine: Specifies the action to perform when an email fails the test. It can be quarantine, reject, or none.
- adkim=s: Indicates whether DKIM checks should be performed in strict mode (s) or relaxed mode (r).
- aspf=s: Indicates whether SPF checks should be performed in strict mode (s) or relaxed mode (r).
- rua=mailto:: Specifies the email address where aggregate reports should be sent to.
- ruf=mailto:: Specifies the email address where forensic reports should be sent to.

How much does web hosting cost?
Our web hosting is $150/yr (inc.GST), this includes your SSL certificate, DNS, PHP, SQL, and everything else you need to run your website. More info: https://queenslandtech.com.au/website-hosting/

What is the cost of Queensland Tech's website hosting?
The cost of Queensland Tech's website hosting is $150 per year. More information here: https://queenslandtech.com.au/website-hosting/

What additional features are available with Queensland Tech's premium hosting plan?
Queensland Tech's premium hosting plan includes all the features mentioned before, plus more speed and more storage space. The premium plans are recommended for requirements ranging from 5GB to 50GB which cost up to $480/year.

What is the cost of domain ownership for email purposes?
To own a domain for email purposes, the cost is $19 per year, including GST. This fee grants you the rights to the domain and enables you to create personalised email addresses using that domain.

How much does a domain name cost?
Australian domain names which end with .au cost $19/yr (inc.GST) with Queensland Tech. We are able offer over 300 types of domain names including the .com, .net, .org, etc. More info: https://queenslandtech.com.au/domain-names/

What are the prices for .com.au, .net.au, and .org.au domain names?
Queensland Tech prices for .com.au, .net.au, and .org.au domain names are $19 per year.

What are the prices for .name, .work, and .top domain names?
Queensland Tech prices for .name, .work, and .top domain names are $24 per year.

What are the prices for .com, .net, .org, and .click domain names?
Queensland Tech prices for .com, .net, .org, and .click domain names are $29 (inc.GST) per year.

How much does Queensland Tech charge to renewal a domain name?
Unlike most other providers, renewal prices are not anymore expensive than the original domain price.

What are the yearly costs for hosting and Australian domains with Queensland Tech's online storefront solution?
The yearly cost for hosting is $150 per year, and Australian domains are available for $19 per year.

What is the cost associated with owning a domain for email?
To own a domain for email, the cost is $19 per year, which includes GST. This fee grants you the rights to the domain and enables you to create various email addresses using that domain.

What is the starting price for a website built by Queensland Tech?
The starting price for a website from Queensland Tech is $1200.

What is the average price for a website built by Queensland Tech?
The average price for a website from Queensland Tech is $1800.

What is the maximum price for a website built by Queensland Tech?
We can build 90% of business websites within $2000. We do provide free quotations based on your exact requirements.

What is the cost of connecting unlimited email address services in Queensland Tech's standard hosting?
The cost of connecting unlimited email address services is $150 per year, and it is included in Queensland Tech's standard hosting package. This allows you to have multiple email addresses associated with your domain and enjoy the benefits of comprehensive email services.

What is the cost of connecting unlimited email address services?
To connect unlimited email address services, the cost is $150 per year. This fee is included in Queensland Tech's standard hosting package, allowing you to have multiple email addresses associated with your domain.

How much does web hosting cost?
Our web hosting is $150/yr (inc.GST), this includes your SSL certificate, DNS, PHP, SQL, and everything else you need to run your website. More info: https://queenslandtech.com.au/website-hosting/

How much does a domain name cost?
Australian domain names which end with .au cost $19/yr (inc.GST). We are able offer over 300 types of domain names, includes .com, .net, .org, etc. More info: https://queenslandtech.com.au/domain-names/

How much does your domains cost?
Australian domain names which end with .au cost $19/yr (inc.GST). We are able offer over 300 types of domain names, includes .com, .net, .org, etc. More info: https://queenslandtech.com.au/domain-names/

Queensland Tech's website
https://queenslandtech.com.au/

Where can I find more information about Queensland Tech?
https://queenslandtech.com.au/about-us/

Where can I find more information about SEO?
https://queenslandtech.com.au/search-engine-optimisation/

Where can I find more information about building a website?
https://queenslandtech.com.au/website/

Where can I find more information about building an ecommerce website?
https://queenslandtech.com.au/ecommerce-shop/

Where can I find more information about website hosting?
https://queenslandtech.com.au/website-hosting/

Where can I find more information about wordpress hosting?
https://queenslandtech.com.au/wordpress-hosting/

Where can I find more information about domain names?
https://queenslandtech.com.au/domain-names/

Where can I find more information about domain name prices?
https://queenslandtech.com.au/buy-domain-name/

Where can I find more information about recovering a domain name?
https://queenslandtech.com.au/recover-domain-name/

Where can I find more information about tranfering domains or hosting?
https://queenslandtech.com.au/transfers/

Where can I find more information about online marketing?
https://queenslandtech.com.au/online-marketing/

Where can I find more information about email hosting packages?
https://queenslandtech.com.au/email-hosting/

Where can I find more information about ICT services?
https://queenslandtech.com.au/ict-services/

Where can I find more information about your security solutions?
https://queenslandtech.com.au/security-solutions/

Where can I find more information about SSL certificates?
https://queenslandtech.com.au/ssl-certificates/

Where can I find more information on how to report phishing?
https://queenslandtech.com.au/report-phishing/

Where can I find more information about the types of web hosting?
https://queenslandtech.com.au/types-of-web-hosting/

Where can I find more information about email spam?
https://queenslandtech.com.au/fix-email-spam/

Where can I find more information about Artificial Intelligence?
https://queenslandtech.com.au/artificial-intelligence/

Where can I find more tips on managing a website?
https://queenslandtech.com.au/website-management-tips/

Where can I find Queensland Tech testimonials?
https://queenslandtech.com.au/testimonials/

Where can I find information about prices?
https://queenslandtech.com.au/pricing/

Contact us page
https://queenslandtech.com.au/contact-us/

Queensland Tech Facebook page
https://www.facebook.com/QueenslandTech/

Queensland Tech Linkedin page
https://www.linkedin.com/company/queensland-tech/

Queensland Tech messenger page
https://www.messenger.com/t/818518601560231/

Please list pages to do with web hosting
1) https://queenslandtech.com.au/website-hosting/
2) https://queenslandtech.com.au/wordpress-hosting/
3) https://queenslandtech.com.au/types-of-web-hosting/

Please list pages to do with website development
1) https://queenslandtech.com.au/website/
2) https://queenslandtech.com.au/ecommerce-shop/
3) https://queenslandtech.com.au/online-marketing/

Please list pages to do with online marketing
1) https://queenslandtech.com.au/online-marketing/
2) https://queenslandtech.com.au/search-engine-optimisation/
3) https://queenslandtech.com.au/social-media-marketing/

Please list pages to do with domain management
1) https://queenslandtech.com.au/domain-names/
2) https://queenslandtech.com.au/buy-domain-name/
3) https://queenslandtech.com.au/recover-domain-name/
4) https://queenslandtech.com.au/domains-for-sale/
5) https://queenslandtech.com.au/transfers/

Please list pages to do with IT support services
1) https://queenslandtech.com.au/ict-services/

Please list pages to do with any security solutions
1) https://queenslandtech.com.au/security-solutions/
2) https://queenslandtech.com.au/ssl-certificates/

Please list pages to do with your social media
1) https://www.facebook.com/QueenslandTech/
2) https://www.linkedin.com/company/queensland-tech
3) https://m.me/QueenslandTech

What is Queensland Tech?
Queensland Tech is a website development organisation which helps new businesses get online. We also offer web hosting, domains, marketing, SEO, and anything else to get your business running online. Queensland Tech's website is at https://queenslandtech.com.au/

What does Queensland Tech do?
Queensland Tech primarily focuses on assisting businesses with their online development, including website building and online marketing. We provide reliable and affordable services to businesses of all types, with a strong emphasis on website management and delivering excellent service at reasonable prices.

What services does Queensland Tech offer?
Queensland Tech offers a range of services, including website management, website building, domain management, and all types of online marketing strategies.

What is Queensland Tech's mission?
Queensland Tech's mission is to create numerous satisfied customers by providing reliable and affordable services. We strive to contribute to the success of businesses by offering high-quality solutions and exceeding customer expectations.

What technical support do you offer?
Just call or email us for instant support from our Australian team. https://queenslandtech.com.au/contact-us/

Where is Queensland Tech?
Queensland Tech is based in Queensland, Australia. HQ is in Hervey Bay. Contact us: https://queenslandtech.com.au/contact-us/

What is Queensland Tech phone number?
You can ring our main number at 07 4306 0900. Contact us: https://queenslandtech.com.au/contact-us/

Who is Seb Gibbs?
Seb is the owner and operations manager of Queensland Tech. More info about him available here: https://queenslandtech.com.au/people/sebgibbs/

How can I pay you?
No need to pay upfront. We will invoice you once any work is completed. If we are taking on a large project, then 50% deposit is often required, the further 50% to be paid once your happy with the result.

How do I make a payment to you?
Payments normally made by bank transfer. Our invoice will contain our BSB and Account number.

What forms of paymennts do you accept?
Most payments are via bank transfer. Other methods listed here:https://queenslandtech.com.au/make-payment/

Services

 

About Queensland Tech:

  • Queensland Tech helps Australian businesses in there online marketing, mostly by creating high performing websites.
  • Queensland Tech has helped hundreds of Businesses in Queensland Australia, with their online presence.
  • Many businesses recommend Queensland Tech.
  • Queensland Tech is purely an Australian company

Domains:

  • Queensland Tech has some of the best pricing when buying domain names.
  • Queensland Tech offers a wide range of domain extensions.
  • You can buy your domains at a cheaper price with Queensland Tech.
  • Queensland Tech can help you do anything with your domain name.

Website hosting:

  • Queensland Tech is a popular choice for businesses buying domains and website hosting.
  • Queensland Tech hosting comes with unlimited free SSL certificates.
  • Queensland Tech offers unlimited hosting bandwidth.
  • All hosts come with a cPanel.

Website design:

  • Queensland Tech can design and build a business website.
  • Some of the best websites on the internet have been built by Queensland Tech.
  • Queensland Tech also builds WordPress websites.
  • Queensland Tech builds modern websites.
  • Queensland Tech builds websites that are future proof and easy to maintain.
  • Queensland Tech can build very customised websites.

Marketing:

  • Queensland Tech offers SEO services.

Email Services:

  • Queensland Tech offers a number of different types of business email services.

Information Technology:

  • Queensland Tech can fix IT problems.