Why Social Media?

  • 7 in 10 Australians are active on Facebook

  • 70% of Australians on Facebook log in daily

  • Only 7% of businesses on Facebook are advertising

  • Facebook mobile ads can often have 10 times the normal click through

Social Media Marketing

Queensland Tech can get your business setup on social media sites like Facebook, Linkedin, and Twitter.  We provide advice on how to get the most out of your social media profile.

Identify Audience

Discover your target audience; first we look at a number of metrics of your current audience.  Things like demographics, geographic, and their interests. read more

Social media marketing is a powerful tool for businesses to connect with their target audience and promote their products or services. To effectively utilise social media platforms, it is crucial to identify and understand your audience. By analyzing various metrics related to your current audience, such as demographics, geography, and interests, you can gain valuable insights that will help you tailor your marketing strategies and engage with the right people.

Demographics: Understanding the demographic characteristics of your audience is essential for crafting targeted marketing messages. Demographic information includes factors such as age, gender, income level, education, occupation, and marital status. By analyzing these data points, you can gain a better understanding of the types of people who are interested in your brand and adjust your messaging and content accordingly.

Geographic: Knowing the geographical distribution of your audience is important for localising your marketing efforts. This information helps you identify specific regions or countries where your brand has a strong presence or areas that need more attention. By understanding the geographic data, you can optimise your social media campaigns to reach the right audience in the right locations, ensuring that your marketing efforts are effective and efficient.

Interests: Understanding the interests and preferences of your audience allows you to create engaging and relevant content. By analyzing the topics they engage with, the pages they follow, and the content they share, you can gain insights into their passions and tailor your social media marketing to align with those interests. This can help you create more engaging content, identify potential partnerships or influencers who align with your brand, and make informed decisions about the types of campaigns and promotions that are likely to resonate with your audience.

There are other factors to consider when identifying your target audience for social media marketing. These include psychographic characteristics such as values, attitudes, and lifestyle preferences. Psychographic data provides a deeper understanding of your audience’s motivations, aspirations, and behavior, allowing you to create more personalised and targeted marketing campaigns.

To gather the necessary information about your audience, you can use social media analytics tools, conduct surveys, or utilise data from customer relationship management (CRM) systems. These resources provide valuable insights that can guide your social media marketing strategies and help you reach your target audience effectively.

By investing time and effort into identifying your target audience, you can refine your social media marketing approach and maximise the impact of your campaigns. Understanding who your audience is and what they want enables you to create meaningful connections, increase brand awareness, drive engagement, and ultimately achieve your business goals.

Develop Approach

Once we’ve identified your audience, we look at which are the best marketing channels to reach your audience. read more

After identifying your target audience for social media marketing, the next step is to develop an approach that effectively reaches and engages them. This involves determining the best marketing channels to use in order to connect with your audience in a meaningful way. Choosing the right platforms will ensure that your messages are delivered to the right people at the right time, maximising the impact of your social media marketing efforts.

Consider the following factors when developing your social media marketing approach:

  1. Platform Selection: Based on the demographic and psychographic data you have gathered about your audience, identify the social media platforms where they are most active. Different platforms attract different user demographics and have unique features and content formats. For example, if your target audience consists of young adults and professionals, platforms like Instagram and LinkedIn might be more suitable. If your audience is primarily older adults, Facebook might be the primary platform to focus on. Research the user demographics and behavior on each platform to make informed decisions about where to allocate your marketing resources.
  2. Content Strategy: Each social media platform has its own strengths and content formats. Tailor your content strategy to align with the platform’s characteristics and your audience’s preferences. For instance, on visual-centric platforms like Instagram and Pinterest, focus on creating compelling visual content, while on platforms like Twitter and LinkedIn, prioritise concise and informative text-based content. Develop a content calendar and plan your posts, ensuring a mix of promotional content, educational material, user-generated content, and interactive elements to keep your audience engaged.
  3. Advertising Opportunities: Explore the advertising options available on each platform. Social media platforms offer various advertising formats such as sponsored posts, display ads, video ads, and influencer partnerships. Consider the goals of your social media marketing campaign—whether it’s brand awareness, lead generation, or driving sales—and leverage the advertising features that align with your objectives. Test different ad formats, targeting options, and messaging to optimise your campaigns and achieve the desired results.
  4. Engagement and Community Building: Social media is not just about broadcasting messages; it’s also an opportunity to engage with your audience and build a community around your brand. Encourage conversations, respond to comments and messages promptly, and actively participate in relevant discussions. Foster a sense of belonging and loyalty by creating user-generated content campaigns, organising contests or giveaways, and featuring customer testimonials. Building a strong online community helps create brand advocates and encourages organic sharing and word-of-mouth marketing.
  5. Analytics and Measurement: Implement a robust analytics and measurement system to track the performance of your social media marketing efforts. Most social media platforms provide built-in analytics tools, or you can utilise third-party analytics software. Monitor key metrics such as reach, engagement, click-through rates, conversion rates, and return on investment (ROI). Regularly analyze the data to identify trends, optimise your content strategy, and make data-driven decisions to improve your social media marketing approach over time.

Adapt your strategies based on the evolving needs and preferences of your audience and the changing landscape of social media platforms. Note that social media marketing maybe not be suitable for your business. By developing a well-informed and tailored approach, you can effectively leverage social media to connect with your audience, foster brand loyalty, and achieve your marketing objectives.

Analyse and Tweak

Social media marketing campaigns now provide a large number of different metrics which help monitor and re-focus your campaign as to improve future results.  read more

Here are key steps to analyze and tweak your social media marketing campaigns:

  1. Define Key Performance Indicators (KPIs): Before delving into data analysis, establish clear KPIs that align with your overall marketing objectives. KPIs can include metrics such as reach, engagement rate, click-through rate, conversion rate, customer acquisition cost, or return on ad spend. By setting specific goals, you can track and measure the success of your campaigns against these metrics.
  2. Monitor Metrics: Social media platforms offer a wide range of analytics tools to track campaign performance. Monitor metrics specific to each platform, such as post reach, impressions, likes, shares, comments, click-throughs, and profile visits. Pay attention to engagement metrics, as they indicate how well your content resonates with your audience. Additionally, track conversion metrics to understand the effectiveness of your campaigns in driving desired actions, such as website visits, purchases, or sign-ups.
  3. Analyze Data: Regularly analyze the data collected from social media metrics to identify trends, patterns, and areas for improvement. Look for patterns in terms of timing, content types, or campaign themes that generate higher engagement or conversions. Compare the performance of different campaigns, content variations, or targeting strategies to identify what resonates best with your audience. Pay attention to audience demographics, interests, and behaviors to refine your targeting and messaging.
  4. A/B Testing: Experiment with different variations of your content, such as headlines, visuals, call-to-action buttons, or ad formats. Conduct A/B tests to compare the performance of different elements. This allows you to make data-driven decisions by identifying which versions yield better results. Continuously optimise your content based on the insights gained from these tests to improve future campaigns.
  5. Gather Feedback: Actively seek feedback from your audience by encouraging comments, reviews, and direct messages. Pay attention to what they are saying about your brand, products, or services. Feedback provides valuable insights into customer perceptions, pain points, and expectations. Use this information to refine your content, messaging, and customer experience, ensuring that you are meeting their needs effectively.
  6. Stay Updated with Industry Trends: Keep an eye on the ever-evolving landscape of social media marketing. Stay updated with platform updates, algorithm changes, and emerging trends in your industry. Engage with thought leaders and participate in relevant discussions to gain insights and identify opportunities for innovation and improvement.
  7. Continuously Iterate and Improve: Use the insights gained from your data analysis and feedback to refine your social media marketing strategies. Make incremental adjustments to your campaigns based on the identified areas for improvement. Experiment with new ideas, formats, or platforms while keeping a close eye on the results. The iterative process allows you to learn, adapt, and optimise your campaigns over time.

Create Content

There are various types of content that can be used when marketing and video is become an increasing the preferred choice.  We have a number of content providers and editors that will make all your marketing content professional. read more

In social media marketing, creating compelling and engaging content is crucial for capturing the attention of your target audience and driving meaningful interactions. While there are various types of content that can be utilized, video content has become increasingly popular and is often the preferred choice for many marketers. To ensure your marketing content is professional and impactful, you can leverage the expertise of content providers and editors.

  1. Importance of Content: Content is the backbone of any social media marketing strategy. It helps you communicate your brand’s message, showcase your products or services, and engage your audience. Well-crafted content can capture attention, evoke emotions, educate, entertain, and inspire action. It is essential to understand your audience’s preferences, pain points, and interests to create content that resonates with them.
  2. Video Content: Video content has gained tremendous popularity on social media platforms. It offers a dynamic and engaging way to communicate your brand’s story, showcase products, provide tutorials, share customer testimonials, and deliver valuable information. Video content allows you to convey messages effectively, captivate your audience’s attention, and drive higher engagement. It can be in the form of short videos, interviews, product demos, animations, live streams, or customer stories.
  3. Professional Content Providers: Creating high-quality video content requires expertise in videography, editing, storytelling, and graphic design. If you lack the necessary skills or resources in-house, you can collaborate with professional content providers who specialize in creating professional marketing content. These providers can offer services such as scriptwriting, video production, editing, voiceover, and graphic design, ensuring that your videos are polished, visually appealing, and aligned with your brand’s aesthetic.
  4. Collaboration and Brand Consistency: When working with content providers, it is essential to collaborate closely to ensure that the content aligns with your brand’s values, messaging, and objectives. Provide a clear brief and guidelines, share your brand’s style guide, and maintain open communication throughout the content creation process. This collaboration ensures that the content accurately represents your brand’s identity and maintains brand consistency across all marketing materials.
  5. Content Editing: In addition to video content, other forms of content such as written posts, graphics, infographics, and images are also valuable for social media marketing. It is important to have a skilled content editor who can review and edit all forms of content to ensure clarity, consistency, and adherence to your brand’s tone of voice. Content editing involves refining the language, grammar, structure, and overall presentation to make the content more impactful and professional.
  6. Repurposing Content: To maximize your content’s reach and impact, consider repurposing it across multiple platforms and formats. For example, you can turn a longer video into shorter clips for use on platforms like Instagram or TikTok. You can also repurpose blog posts into infographics or create slide decks from presentations. Repurposing content allows you to leverage your existing assets and adapt them to different platforms and audience preferences.

Why use Social Media?

Social media platforms have revolutionised the way people communicate, connect, and consume information. As a result, social media marketing has become an integral part of business strategies. The statistics you provided highlight the significance of social media, particularly Facebook, in reaching and engaging with a large audience.

  • 7 in 10 Australians are active on Facebook
  • 70% of Australians on Facebook log in daily
  • Only 7% of businesses on Facebook are advertising
  • Facebook mobile ads can often have 10 times the normal click through

Here are a few reasons why social media, including platforms like Facebook, is a valuable tool for businesses in Australia:

  1. Vast User Base: Social media platforms boast enormous user bases, providing businesses with an unparalleled opportunity to reach a wide audience. As indicated by the statistics, a significant proportion of Australians and Britons are active on Facebook. This active user base presents a potential customer pool that businesses can tap into to raise brand awareness, foster customer relationships, and drive conversions.
  2. Daily User Engagement: The fact that 70% of Australians and Britons on Facebook log in daily emphasises the consistent and frequent engagement of users on the platform. This high level of engagement creates opportunities for businesses to connect with their target audience regularly, ensuring brand visibility and maintaining top-of-mind awareness. By strategically leveraging social media marketing campaigns, businesses can stay connected and engaged with their customers on a daily basis.
  3. Advertising Gap: The statistic stating that only 7% of businesses on Facebook are advertising reveals a significant untapped potential. With a relatively small number of businesses actively advertising on the platform, there is room for businesses to stand out from the competition and gain a competitive edge by implementing targeted and effective advertising campaigns. This presents an opportunity to reach a larger audience and make a lasting impact with well-executed social media marketing strategies.
  4. Enhanced Click-Through Rates: The mention that Facebook mobile ads can often have 10 times the normal click-through rate highlights the effectiveness of mobile advertising on the platform. With the increasing use of mobile devices, optimising social media marketing campaigns for mobile users is crucial. Mobile ads, when well-designed and tailored to the target audience, can generate higher engagement and drive traffic to desired destinations, such as a website or landing page.
  5. Targeted Advertising Options: Social media platforms provide robust targeting options that allow businesses to reach their ideal audience with precision. Whether it’s demographics, interests, behaviours, or location-based targeting, businesses can refine their ad campaigns to reach the right people at the right time. This targeting capability enhances the efficiency and effectiveness of social media marketing efforts by ensuring that ads are seen by those most likely to be interested in the products or services being offered.
  6. Data and Analytics: Social media platforms provide comprehensive data and analytics tools that offer insights into the performance of marketing campaigns. These insights enable businesses to monitor key metrics, track the success of their campaigns, and make data-driven decisions for optimisation. By leveraging data and analytics, businesses can continuously refine their strategies, allocate resources effectively, and maximise the return on their social media marketing investments.

By strategically leveraging social media platforms, businesses can reach a large and active audience, drive engagement, and achieve their marketing objectives in a cost-effective and measurable manner.

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